Ariel Ellis
Cypress,TX
Summary
A dedicated professional who is compassionate about the overall health and well-being of individuals. Customer-oriented with years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections. Adept at introducing products and implementing pricing strategies while offering best solutions for coverage.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Dental Hygienist
DEDICATED DENTAL STAFFING
11.2016 - Current
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach and positive rapport development.
- Educated patients on importance of oral hygiene and demonstrated techniques for brushing and flossing while recommending quality oral care products.
- Maintained accurate medical and dental records by documenting important patient data in Eaglesoft, Dentrix, Open Dental, etc.
- Carried out advanced dental cleaning services.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Improved and developed knowledge through continuing education courses and seminars.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Screened patients for signs of oral cancer, lesions or disease by visually and manually inspecting mouth and gums.
- Coordinated hygiene inventory management by tracking supplies, placing orders and verifying receipt of items.
- Performed preventive maintenance on dental equipment and resolved malfunctions by troubleshooting.
Sales Representative
At Home Online Sales
08.2020 - 09.2021
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Increased sales by offering advice on purchases and promoting additional products
- Created successful strategies to develop and expand customer sales.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Registered Dental Hygienist
Spring Oaks Dental
10.2018 - 03.2020
- Cared for patients with special needs by providing education related to specific procedures and communicating with caregivers.
- Designed dental report card that explained patients' dental health status and treatment plans.
- Collected payments from patients and arranged payment schedules.
- Verified, updated and entered patient information into system.
- Gathered medical information, dental health history and vitals from patients.
- Arranged documents for insurance claims.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Registered Dental Hygienist
DENTISTRY OF HIGHLAND VILLAGE
05.2017 - 09.2018
- Accurately collected and recorded patient medical and dental histories.
- Took dental images and X-rays to identify areas of concern and presented to dentists for review.
- Examined gums manually and visually to determine periodontal disease and screen for oral cancer.
- Communicated with colleagues and dentist regarding restorative, orthodontic, periodontal and cosmetic patient needs.
Education
AAS - Dental Hygiene
LONE STAR COLLEGE
Kingwood, TX05.2016
Skills
- Microsoft Office
- Product and Service Knowledge
- Customer Retention Abilities
- Client Account Management
- Promotional Planning
- Account Management
- Strategy Development
- Documentation / Charting
- Current CPR
- Active Listening
- Team Player
- Engagement Activities
- Complex Problem-Solving
- Organizational Systems and Standards
- Exceptional Written Communication Skills
Certification
- CPR REGISTERED
- JURISPRUDENCE CERTIFICATION
- HIPAA COMPLIANT
- NITROUS OXIDE
- SEDATION MONITORING
Timeline
Sales Representative
At Home Online Sales
08.2020 - 09.2021
Registered Dental Hygienist
Spring Oaks Dental
10.2018 - 03.2020
Registered Dental Hygienist
DENTISTRY OF HIGHLAND VILLAGE
05.2017 - 09.2018
Registered Dental Hygienist
DEDICATED DENTAL STAFFING
11.2016 - Current
AAS - Dental Hygiene
LONE STAR COLLEGE
- CPR REGISTERED
- JURISPRUDENCE CERTIFICATION
- HIPAA COMPLIANT
- NITROUS OXIDE
- SEDATION MONITORING
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