Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Logistics Coworker
IKEA
Round Rock, TX
07.2023 - Current
Reduced order processing times with streamlined picking, packing, and shipping procedures. A part of a team with top ranks for minimal 390's and highest completed orders with minimal exceptions.
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Coordinated with other departments such as sales or SSS teams to enhance overall supply chain operations.
Consistently lifted materials weighing as much as 50 pounds.
Operated forklift to safely move and safeguard stock and supplies in warehouse.
Built a report with delivery drivers to ensure efficient communication and high morale as our orders are loaded for delivery.
Received and thoroughly inspect shipments of plants to ensure customers receive highest quality of product.
Sales Associate
IKEA
Round Rock, TX
01.2021 - 07.2023
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
Colon Hydrotherapist
Rock Solid Health
Round Rock, TX
09.2020 - 12.2020
Enhanced client comfort by providing thorough explanations of the colon hydrotherapy process and addressing any concerns.
Improved client satisfaction by offering personalized care plans tailored to individual needs and health goals.
Maintained a clean and sterile environment, ensuring the safety and well-being of clients during treatments.
Conducted comprehensive consultations to assess clients'' health history, lifestyle factors, and suitability for colon hydrotherapy.
Developed strong relationships with clients by consistently providing exceptional customer service and follow-up support.
Adhered to strict confidentiality guidelines when discussing sensitive client information or medical records with team members or outside professionals as needed.
Maintained detailed client records to track treatment progress and ensure accurate documentation for future reference.
Bookkeeper
BJ'S Restaurant & Brewhouse
Austin, TX
11.2019 - 06.2020
Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Generated detailed financial reports for management review, facilitating informed decisionmaking.
Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Supported year-end closing procedures by preparing adjusting journal entries as needed.
Bookkeeper/Office Manager
Fogueira Gaucha Brazilian Steakhouse
Round Rock, TX
06.2018 - 05.2019
Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Established QuickBooks accounting system to reflect accurate financial records.
Bookkeeper/Secretary
Elements Floor and Design
06.2017 - 05.2019
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Supported management by processing invoices and documents with consistent on-time delivery.
Generated invoices upon receipt of billing information and tracked collection progress.
Managed and responded to correspondence and inquiries from customers and vendors.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Handled day-to-day accounting processes to drive financial accuracy.
Completed payroll for employees and maintained detailed records of procedures.
Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
Server/Hostess
Famous Dave's
North Riverside, IL
11.2013 - 07.2016
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Assisted in training new hires, providing guidance on restaurant standards and best practices.