Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

ARIEL FLETCHER

Los Angeles,CA
ARIEL FLETCHER

Summary

ADMINISTRATIVE ASSISTANT Efficient and results oriented professional seeking full-time employment as an administrative assistant in a progressive organization that fosters a good working environment and recognizes a solid work ethic. Expertise Highlights Microsoft Office Proficient, Google Calendars, Google Docs Comfortable working with both PC and MAC environments Extensive calendar management Independent and capable of working with little to no supervision Ability to work as a team player Ability to adapt to changes in the work environment, manage competing demands and deal with frequent changes or unexpected events Effective interpersonal skills with an ability to build and maintain successful relationships with personnel at all levels of the organization Strong attention to detail Knowledgeable Case Manager experienced in coordinating care for at-risk individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with a passion for helping others.

Overview

9
years of professional experience

Work History

Possibility

Case Manager
04.2022 - Current

Job overview

  • Conduct assessments with client to determine goals, barriers, resource needs and other factors related to case planning, acting as a broker for services and referring them to community resources when necessary
  • Provide coordination of case management services to youth in the Transitional Living Program and additional clients as needed
  • Act as a liaison with other service providers
  • Keep updated records of all interactions with clients and any other contacts made on their behalf
  • Provide on-going monitoring and reporting of participant’s progress
  • Provide on-going Independent Living Skills instruction in one-on-one settings
  • Attend and contribute to appropriate weekly case review/team meetings
  • Provide guidance for members in the apartment search process

BT

Sephora Floor Manager
11.2021 - 03.2022

Job overview

  • Excellent client service and experiential retail
  • Answering high volume of phonelines
  • Creating amazing customer experiences
  • Managing Day to Day Store Operations
  • Enhancing our culture by engaging & inspiring through our Sephora values
  • Strong emotional intelligence, resilience, communication and the ability to influence team members
  • Being on the sales floor to motivate, coach, and help teams succeed
  • Excellent organizational, analytical and management skills
  • Developing Sales and Budget Strategies
  • Implement individualized treatments plans developed by BCBAs
  • Collect data to monitor progress of clients
  • Ensure that client is always in safe and positive environment
  • Worked one on one, in a classroom setting, utilizing the model of Applied Behavior Analysis
  • Prepared materials and taught lessons that supported each child's growth towards their individual goals
  • Implemented ABA techniques including DTT, PRT, PECS to increase language and communication, appropriate play skills, cooperation skills, and self-help skills
  • Collected and graphed data as well as detailed notes on each child's progress and difficulties during each session.

Juvo Autism + Behavioral Health, BT

08.2019 - 03.2020

Job overview

  • Provide 1:1 ABA therapy in home, center, school, and community-based environments
  • Implement individualized treatments plans developed by BCBAs
  • Collect data to monitor progress of clients
  • Ensure that client is always in safe and positive environment
  • Worked one on one, in a classroom setting, utilizing the model of Applied Behavior Analysis
  • Prepared materials and taught lessons that supported each child's growth towards their individual goals
  • Implemented ABA techniques including DTT, PRT, PECS to increase language and communication, appropriate play skills, cooperation skills, and self-help skills
  • Collected and graphed data as well as detailed notes on each child's progress and difficulties during each session.

Larkin Street Youth Services

Lead Education/Employment Counselor
04.2017 - 01.2018

Job overview

  • Participate in active employer outreach/marketing to develop short-term labor, paid internships, job shadowing opportunities, and permanent employment for youth
  • Oversees all weekly, monthly, and quarterly reporting for HSA/WIOA program
  • Serves as point of contact for all communication between Larkin Street and HSA/WIOA
  • Oversees the process and implementation of the JobsNow program
  • Work as liaison between Larkin Street and HSA/WIOA staff
  • Maintain current listings of job openings and educational opportunities accessible at each program site
  • Maintain database and case files of active client’s progress as they move through the programs
  • Support youth in participating in Larkin Street continuum of services including but not limited to housing, medical/mental health, and educational needs as identified by youth
  • Provide employment case management to youth enrolled in the YES/PAES and WIOA program
  • Keep up to date information in the JobsNow programming offered through the HSA department and other opportunities presented by WIOA

Larkin Street Youth Services

Education/Employment Counselor
08.2016 - 04.2017

Job overview

  • Attending monthly, and quarterly reporting for HSA/WIOA programs
  • Provide employment case management to youth enrolled in the YES/PAES clients
  • Attending CAAP orientations weekly
  • Maintain case files and keeping track of all client activities
  • Helping clients reach their next goal after exiting program.

Arriba Juntos

Case Manager/ Employment Specialist
10.2015 - 05.2016

Job overview

  • Assisted to clients during their transition and adjustment into the YES program and other programs
  • Performed case notes on client’s day-to-day activities, kept and managed clients’ records
  • Performed clerical duties including but not limited to filing and taking notes
  • Managed customer relations, assisted with conflict mediation, performed intake and clerical work
  • Assisted clients hands-on with computer / office work
  • Managed the office schedule and supplies
  • Service oriented and customer relations capable.

Green Twig Salon

Administrative Assistant
09.2014 - 02.2015

Job overview

  • Provided full administrative support to the founder and stylists
  • Greeted guests, managed deliveries and maintained the salon and waiting area
  • Extensive Calendaring Experience: Managed complex schedules between clients and stylists and arranged travel to hair conventions both locally/internationally
  • Prepared expense reports and requested approval from management
  • Answered calls and scheduled appointments for clients
  • Database Management: Inputted/ updated/ maintained records for clients
  • Managed inventory and restocked supplies by ordering weekly materials
  • Managed staff payroll bi-weekly

Education

City College of San Francisco

A.S from Liberal Arts & Social Behavior

University Overview

Skills

  • Clients Rights
  • Case Management Tracking
  • Court Mandated Reporter
  • Financial Support
  • Typing Proficiency
  • Multi-Line Phone Systems
  • Complex Problem-Solving
  • Customer and Client Relations
  • Employee Training
  • Risk Management
  • Customer Relations
  • Critical Thinking
  • Team Bonding

Timeline

Case Manager
Possibility
04.2022 - Current
Sephora Floor Manager
BT
11.2021 - 03.2022
Juvo Autism + Behavioral Health, BT
08.2019 - 03.2020
Lead Education/Employment Counselor
Larkin Street Youth Services
04.2017 - 01.2018
Education/Employment Counselor
Larkin Street Youth Services
08.2016 - 04.2017
Case Manager/ Employment Specialist
Arriba Juntos
10.2015 - 05.2016
Administrative Assistant
Green Twig Salon
09.2014 - 02.2015
City College of San Francisco
A.S from Liberal Arts & Social Behavior
ARIEL FLETCHER