Ariel Georg
Oakland,MD
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Walmart. Skilled in customer service and compliance standards, adept at resolving service issues, and driving strategic planning efforts. Excelled in training staff on policy and lab equipment handling, demonstrating a blend of hard and soft skills to achieve company objectives.
Overview
7
7
years of professional experience
Work History
Team Leader Manager
Walmart
01.2018 - Current
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Led employee relations through effective communication, coaching, training, and development.
- Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
- Ensured compliance with industry-specific regulations by implementing appropriate policies and procedures for team training.
- Coordinated with other departments within the company to support seamless project execution from conception through completion.
- Consistently met deadlines by implementing effective time management practices among staff members.
• Provided staff members with proper training through policy in order to process the handling of lab equipment in the business.
Education
Graduate - Business
Southern Garrett High School
Oakland, MD05.2019
Skills
- Customer Service
- Cleaning and sanitizing
- Audit reporting
- Compliance standards
Timeline
Team Leader Manager
Walmart
01.2018 - Current
Graduate - Business
Southern Garrett High School