Ariel Giovinco
Fort Lauderdale,FL
Summary
Accomplished Senior Property Manager with a proven track record at Boulder Management Inc., excelling in tenant retention and lease administration. Demonstrated expertise in crisis management and exceptional customer service, enhancing asset value and maximizing rental income. Skilled in regulatory compliance and maintenance coordination, achieving high occupancy rates and operational efficiency.
Trustworthy Senior Property Manager committed to increasing occupancy and consistently reaching collection goals. Experience overseeing all aspects of property management for 4 buildings, including training, and maintenance.
Overview
21
21
years of professional experience
Work History
Senior Property Manager
Boulder Management Inc.
01.2022 - Current
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Established rental rates by surveying local rental rates and calculated overhead costs.
- Investigated and resolved any tenant complaints.
- Maintained building systems by working with maintenance services and supervised repairs.
- Prepared Boulder's annual budget, scheduled expenditures, and collected monthly rent from tenants.
- Assessed market data to ascertain prospective development sites.
- Communicated effectively with owners, residents, and on-site associates.
- Kept properties in compliance with local, state, and federal regulations.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Maximized rental income while minimizing expenses through effective planning and control.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Responded to Common Area Maintenance (CAM) inquiries.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Established QuickBooks accounting system to reflect accurate financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Completed payroll for employees and maintained detailed records of procedures.
- Maintained and processed invoices, deposits, and money logs.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Reconciled and corrected issues with financial records.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Inspected account books and recorded transactions.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
Manager
The Wishing Well
04.2017 - 01.2018
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Correctly calculated inventory and ordered appropriate supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
Manager
Tones Cones
05.2004 - 09.2017
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Bartender
Hooters
01.2009 - 03.2013
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Retail Sales Associate
Hollister.Co
01.2008 - 01.2010
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
CNA
Pleasant View Lutheran Home
04.2007 - 01.2009
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
Education
No Degree - Nursing
Northern Illinois University
Dekalb, IL06-2012
Skills
- Tenant retention
- Lease administration
- Administrative oversight
- Board relations
- Crisis management
- Customer service
- Asset management
- Property inspections
- Regulatory compliance
- Leasing management
- Contract administration
- Sales
- Maintenance coordination
- Tenant relations
Timeline
Senior Property Manager
Boulder Management Inc.
01.2022 - Current
Manager
The Wishing Well
04.2017 - 01.2018
Bartender
Hooters
01.2009 - 03.2013
Retail Sales Associate
Hollister.Co
01.2008 - 01.2010
CNA
Pleasant View Lutheran Home
04.2007 - 01.2009
Manager
Tones Cones
05.2004 - 09.2017
No Degree - Nursing
Northern Illinois University