Fostered and maintained long-term relationships with healthcare providers by understanding their staffing needs and delivering tailored solutions, similar to nurturing client relationships in sales to drive repeat business and customer loyalty.
Synchronized information in software platforms for seamless tracking of client service time and therapist workload
Reduced employee turnover rates by prioritizing employee satisfaction through maintaining strong relationships.
Developed excellent communication skills through regular interaction with clients, BCBA professionals, and internal teams, essential for successful sales processes.
Worked closely with internal teams to ensure that staffing plans aligned with organizational objectives, showcasing leadership, collaboration, and alignment with business goals.
Handled multiple staffing requests simultaneously, effectively managing time-sensitive demands and maintaining high performance.
Engaged with clients to assess their unique staffing challenges and recommended the most effective staffing solutions, using a consultative approach akin to understanding customer needs and offering customized product or service recommendations.
BT Staffing Coordinator
Vibrant Health
Brooklyn, NY
03.2023 - Current
Managed the recruitment and placement of behavioral therapists, demonstrating strong negotiation skills and the ability to match candidates' strengths with client needs.
Developed and maintained relationships with therapists and healthcare providers, enhancing client satisfaction and retention through effective communication and support.
Analyzed staffing needs and developed strategies to optimize resource allocation, showcasing problem-solving skills and an understanding of client requirements.
Reached out to clients' parents to explain the importance of behavioral therapy services, effectively communicating the benefits and addressing concerns to maintain client satisfaction and prevent attrition. Demonstrated strong persuasive skills and customer service to ensure continued engagement and loyalty.
Real Estate Manager
Faramarz Khalili
Queens, NY
07.2021 - 08.2021
Managed tenant relations by resolving disputes quickly and efficiently.
Maintained accurate records of all transactions related to the purchase or sale of real estate assets.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Oversaw daily operations, maintenance and administration of various properties.
Intern at Real Estate Brokerage
Norman Bobrow
New York, NY
07.2020 - 08.2020
Conducted cold calls to prospective buyers, effectively communicating property features and benefits to generate interest and schedule viewings. Demonstrated persuasive skills and resilience in overcoming objections and building rapport with potential clients. Collaborated with senior brokers to create tailored presentations and property proposals, enhancing client engagement.
Collaborated with senior brokers to create tailored presentations and property proposals, enhancing client engagement.
Shadowed client meetings and observed techniques for closing deals, developing a strong understanding of customer relationship management (CRM).