Ariel Guest
Fort Drum,NY
Summary
Compassionate caregiver possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in cargiving Collaborative team player with strong clinical and interpersonal skills. Available 40 hours per week, weekends and evenings.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments. I have been a stay at home mom who is ready to get back to what she is passionate about!
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
10
10
years of professional experience
Work History
Phlebotomist
American Redcross
05.2024 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Elderly Caregiver
Remarkable Healthcare
01.2020 - 01.2021
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
Call Center Sales Representative
TruGreen Lawn Care
01.2018 - 02.2020
- Overcame objections using friendly, persuasive strategies.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
- Set up appointments with interested customers according to schedule availability.
- Provided information about available products and services, membership details, and purchase advantages.
Caregiver
Denton State Supported Living Center
01.2017 - 03.2019
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Concessions Worker, Ticket Salesperson and Usher
Carmike Cinemas
01.2015 - 11.2016
- Adhered to alcohol service policies and procedures.
- Corrected order issues, provided refunds and replaced items.
- Maintained clean, organized workspace according to operational standards.
- Monitored inventory and notified management of deficiencies or shortages.
- Responded to customer complaints to help resolve issues.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
Education
Phlebotomy - Phlebotomy
The Medical Institute of Kentucky.
Kentucky 09.2024
High School Diploma -
Lake Dallas High School
Lake Dallas, TX04.2017
Skills
- Case Management
- Care Plan Assessment
- Progress Documentation
- Behavior Redirection
- First Aid and Safety
- Medication Assistance
- Daily Logs
- Verbal and Written Communication
- Workload Management
- Laptop and Tablet Operation
- First Aid Certification
- Housekeeping
Timeline
Phlebotomist
American Redcross
05.2024 - Current
Elderly Caregiver
Remarkable Healthcare
01.2020 - 01.2021
Call Center Sales Representative
TruGreen Lawn Care
01.2018 - 02.2020
Caregiver
Denton State Supported Living Center
01.2017 - 03.2019
Concessions Worker, Ticket Salesperson and Usher
Carmike Cinemas
01.2015 - 11.2016
High School Diploma -
Lake Dallas High School
Phlebotomy - Phlebotomy
The Medical Institute of Kentucky.
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