Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Coursework
References
Timeline
Barista

Ariel Guthertz-Pangelinan

Tacoma,WA

Summary

A Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to hel pthe team achieve company goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Substitute Teacher

Fountain-Fort Carson District 8
01.2023 - 05.2024
  • Assist all schools from K-12 grade within the district to fill in other colleagues (teachers) rolls when needed
  • Maintained a discipline classroom using management techniques, create and organize classroom activities and lesson plans to enhance the overall efficiency of classroom operations, collaborate in creating and modifying teaching materials to increase student engagement
  • Developed supplementary materials that contributed to improve students’ achievement and goals for course subject
  • Develop and adapt teaching materials to accommodate diverse learning styles, fostering an inclusive and dynamic classroom environment
  • Conducted regular assessments, to improve in students performance over the semester
  • Provide feedback and growth in understanding the subject matter
  • Continue to work on hand, one on one, and case by case.

Safety Inspector I

Port Authority of Guam (PAG)
04.2019 - 02.2021
  • As an occupational Safety Inspector I, the class performance routine are safety inspection, accident investigation and prevention duties independently after initial training and work under closer supervision on a variety of different categories, I became more complex in developmental assignments Independently
  • Conduct routine safety inspections of work areas, structures, machinery, equipment and working conditions to determine compliance with established occupational safety codes and regulation; Ensuring timely submission of progress reports, making periodic observations to worksites, detecting and correcting labor SOP standard violations, taking proper action to further promote safe productivity when required to changes of assignments, and regulations
  • Report unsafe conditions and make recommendations to correct safety hazards and undesirable conditions, and to increase the effectiveness and use of safety features
  • Observes crews at work and reports laxity in safety precautions, such as failure to use safety shoes, hat, rubber gloves and other safety devices (PPE)
  • Explain safety requirements to responsible management and supervisory personnel and directs the correction of violations found
  • Investigates accidents occurring during work; prepares reports showing causes of accident and recommendation measures designed to prevent recurrence
  • Maintains fire prevention material and other safety and first aid supplies; distributes safety literature and places safety posters in designated locations
  • Prepare and maintains records, statistics and other reports relative to the safety program
  • May instruct workers in use of safety equipment and safe work methods
  • Performs related duties as required
  • Support and compliance of all vessel and yard operations.

Admin Assistant / Retail Representative

The New Emporium
10.2014 - 02.2019
  • Respond confidently to product questions with up-to date knowledge of sales and store promotions
  • Built long-term customer relationships and advised customers on purchases and promotions
  • Helped drive sales goals and achieve monthly quotas
  • Provided an elevated customer experience to generate a loyal clientele
  • Answered and managed incoming calls everyday by addressing customer Inquiries, solving problems and providing new product information
  • Prepare reports using standard format
  • Communicated with vendors regarding back-order availability, future inventory and special orders
  • Negotiate product settlements, liquidation, damage, or missing
  • Issue notices, and negotiates
  • Input, review, sign off contracts and reports for payment applications
  • Assist with admin procedures for business contract of supplies, equipment, and research
  • Greeted customers entering the store to ascertain what each customer wanted or needed
  • Maintained cleanliness and presentation of stock room and production floor
  • Assisted customers in person and through via telephone
  • Responsible for prepping employee payroll and distribution of payroll
  • Generate memos, emails and reports when appropriate, responsible for maintenance of office equipment, including computer, copy machines and fax machines, and respond to questions and requests for information
  • Prepare all payout to outside contract and or vendors
  • Distribute and prep all financial application to institution
  • Ability to effectively use Microsoft (programs) excel for tracking all types of logs; such as, times sheet, reports, item pricing, merchandise, customer log, and etc
  • Created all customer log sheet and authorization forms, approved by manager
  • Deliver all incoming postal mails to and from post office
  • Tour to off-Island show case’s to outside vendors, coordinate travel and meetings for myself and manager.

Retail Sales Consultant

Guam Telephone Authority (GTA)
02.2017 - 06.2017
  • Sell telecommunications products and services to both individuals and companies
  • Keep abreast of current technology trends
  • Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments
  • Keep all information such as personal info and or other documentations exclusively to only to account holder
  • Develop excellent customer care with pursuing and sales strategy that ensures high activity and effective closing ratios
  • Book and create new service circuits, upgrades, bundles, 100% of high definition T.V, and wireless services to meet established monthly quotas
  • Write and submit accurate orders; such as, trouble tickets, service order, Installation appointments, and account crediting
  • Design customized, cost-effective solutions for the client
  • Submit pricing and pre-qualification requests reflecting the client's requirements
  • Maintain an updated database in sales database including all activities, partners, and opportunities with client’s current status
  • Maintain open and effective lines of communication throughout the organization to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship.

Intern & Staff Assistant

The Guam Legislature Senator Rory Respicio
05.2010 - 01.2014
  • Conduct legislative research and summarize issues in short policy memos
  • Attend committee hearings and legislative meetings
  • Correspond with constituents, lobbyists, and agencies via phone, email, and meetings
  • Track legislation using the Guam Legislature online access
  • Assisted with Drafting letters and resolutions with Chief of staff
  • Clipping articles; press releases, and newsletters upon Senators request for future references
  • Maintain professional work ethics
  • Assist with daily office tasks Participate in intern classes, workshops, and policy exercises
  • Experienced an Off-island trip with the Senator: Ambassador Tour Philippines
  • Greets differential ethnicity and groups
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
  • Opened and properly distributed incoming mail
  • Assisted with event planning, including associated travel and logistical arrangements
  • Ordered and distributed office supplies while adhering to a fixed office budget
  • Help aid security during Legislation session
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Organized skills and dedication to completing projects in a timely manner.

Education

Bachelors’ Degree in Criminal Justice, Minor in Public Administration -

University of Guam
01.2017

Notre Dame High School
01.2010

Skills

  • Team Work
  • Customer Services, presenting a professional demeanor
  • Communication
  • Computer Operations software and Apps
  • Critical Thinking and Writing
  • Stationary Equipment
  • Leadership
  • Organization
  • Administration Function
  • Open to embrace fresh developments

Certification

  • Federal Civilian Human Resources Courses, May 23 - June 2022, Risk management civilian basic course, EEO Anti-Harassment and No Fear for Non Sup., CES Foundation, Level 1 antiterrorism awareness, Combating Trafficking in Persons, Cyber awareness Training, ETHICS
  • Basic Life Skill, 3/19/22, 2 years, 00SE1HJ
  • Medical Technician, 2022, Ethics on caring for patients, Understanding the developmental psychology of mental health patients, History of health nursing, basics type of care and patients receive., Social culture and its impact on mental health
  • FEMA, Hazardous Materials Technician (Alabama), Hazardous material Technologies: Sampling, Monitoring, and Detection (Alabama), Energetic Materials Research and Testing Center (New Mexico Training), Active Shooter: What You Can Do
  • Emergency Management Institute, Incident Command System (ICS) 200-800 course
  • Guam Laws, by Guam Court, Certificate of Participation, Play By the Rules, Peregrine Academic Services
  • Industrial Hygiene Professionals (IHP), Air Monitoring System, Multi Rae, Q Rae

Affiliations

  • Church Community Services, Sinajana, Guam, Saint Jude. Holy Communion Staff Helper.
  • Department of Youth Affairs
  • Miss Earth Guam 2011
  • Candidate Guam Bud light Women's Foot Ball League Lady Raiders and Spartans
  • Participated in a Make-A-Wish foundation with GTA; hosted an internal Bake Sale with new hire training. Organized and performed all duties with logistics and creativities. Our Goal was to accumulate $1000.00 funding for Caleb to take a trip to Disneyland. We achieved our goal to an additional amount of $2,400.00. It was a breathtaking experience as new hire training had proceeded while doing a great deed, by reaching out to the community and giving a wish to a child. The bake sale was a success’s.

Coursework

  • School of Education / Early Intervention, ED-265 Culture and Education in Guam, ED-192 Pract: Observation and Participation, ED-201 Human Growth and Development, ED-110 Intro to Teaching, ED-215 Intro to Exceptional Individual
  • Criminal Justice / Public Administration, Intro to Criminal Justice, Problems in Criminal Justice, Trial and Evidence, Admin & Management in Criminal Justice, Constitutional Law, Correctional Security & Admin, Special Project: Human Trafficking, Special Project: Terrorism
  • Public Administration, Government Finance, Government Public information, Public Personal Administration, Public Admin & Public Policy, Data Analysis in Public Administration, Leadership Ethics In The Professional Field, Public Administration & Management

References

  • Rory Respicio, Port Authority of Guam, General Manager, 671-477-5931
  • Paul Salas, Port Authority of Guam, Safety Administrator, 671-477-5931
  • Danny Finona, San Quentin Prison, Probation officer, 707-759-8530
  • Sang To, Guam Police Department, Detective, 671-688-2763
  • Judith Guthertz, University of Guam, Professor, 671-488-5834

Timeline

Substitute Teacher

Fountain-Fort Carson District 8
01.2023 - 05.2024

Safety Inspector I

Port Authority of Guam (PAG)
04.2019 - 02.2021

Retail Sales Consultant

Guam Telephone Authority (GTA)
02.2017 - 06.2017

Admin Assistant / Retail Representative

The New Emporium
10.2014 - 02.2019

Intern & Staff Assistant

The Guam Legislature Senator Rory Respicio
05.2010 - 01.2014

Bachelors’ Degree in Criminal Justice, Minor in Public Administration -

University of Guam

Notre Dame High School
Ariel Guthertz-Pangelinan