Hi, I’m
Ariel Hines
Pensacola,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
years of professional experience
1
Certification
Work History
Okaloosa CountyFort Walton Beach, FL
Sales and Events Specialist
02.2023 - 11.2023
Job overview
- Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
- Coordinated with internal teams to ensure timely delivery of products and services for events.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Collaborated with clients to identify their goals and expectations from the event.
- Provided on-site support during the day of the event including problem solving if necessary.
Cracker BarrelWinter Garden, Florida
Server
04.2022 - 02.2023
Job overview
- Prioritized multiple tasks in dynamic environment and stayed calm and composed.
- Exercised focus and concentration to keep track of tables and remember orders.
- Attended company and restaurant required trainings and meetings, improving skills.
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty.
Zanders Sporting Goods
Sales Representative
01.2022 - 04.2022
Job overview
- Worked with management teams to develop annual sales plans, goals and targets.
- Called and met with regular and prospective customers to build long-term customer relationships and networks
- Tracked sales numbers and issued progress reports to executives for review.
- Generated leads and maintained lists of prospective customers.
- Handled client deposits and transactions and updated billing information in company databases.
RSR GROUP
Records Assistant
08.2021 - 02.2022
Job overview
- Input data, such as file numbers, new or updated information, or document information codes into computer systems to support document and information retrieval
- Added new material to file records and created new records as necessary.
- Performed general office activities, such as typing, answering telephones, operating office machines, processing mail and securing confidential materials
- Scanned and read incoming materials to determine how and where should be classified and filed.
The ArmoriesOrlando, FL
Sales Representative - Event Coordinator
07.2020 - 08.2021
Job overview
- Coordinated services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security
- Developed and maintained strong customer relationships and networks within designated sales territory.
- Researched market and competitor trends to implement best practices and improve customer satisfaction.
- Worked with management teams to develop annual sales plans, goals and targets.
Expedia GroupOrlando, Florida
Local Expert Concierge
08.2018 - 06.2020
Job overview
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
- Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty
- Provided excellent service and attention to customers when face-to face or through phone conversations
Machine Gun AmericaOrlando, FL
Sales Representative
02.2018 - 08.2019
Job overview
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products
- Developed solutions to meet marker gaps and drive company sales.
- Assisted customers during the selection process and helped choose perfect products to meet individual needs
- Stayed up to date on the latest firearms.
EscapologyOrlando, Florida
Customer Service Representative
01.2017 - 01.2018
Job overview
- Followed up with customers regarding product functionality and overall satisfaction.
- Remained open to feedback from supervisor and peers to build and improve skills set.
- Maintained logs and documentation to detail key information regarding incoming and outgoing calls.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
Education
Florida Virtual School Flex 9-12, Orlando, FL
High School Diploma
01.2016
Skills
- Customer Relations
- Multitasking and Prioritization
- Problem solving strength
- Systems and software programs
- Account development
- Records management
- Customer Data Confidentiality
- Efficient and Detail-Oriented
- Emergency Response
- Proficient in Microsoft office, SalesForce, Microsoft Excel
Certification
- Crowd Management Certified
- Forklift Certified
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales and Events Specialist
Okaloosa County
02.2023 - 11.2023
Server
Cracker Barrel
04.2022 - 02.2023
Sales Representative
Zanders Sporting Goods
01.2022 - 04.2022
Records Assistant
RSR GROUP
08.2021 - 02.2022
Sales Representative - Event Coordinator
The Armories
07.2020 - 08.2021
Local Expert Concierge
Expedia Group
08.2018 - 06.2020
Sales Representative
Machine Gun America
02.2018 - 08.2019
Customer Service Representative
Escapology
01.2017 - 01.2018
Florida Virtual School Flex 9-12
High School Diploma
- Crowd Management Certified
- Forklift Certified
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