Ariel Hopkins
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level technological position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Claims Specialist
Nationwide Financial
05.2023 - Current
- Provided prompt, efficient service for assigned products and/or service center internal and external partners
- Processed proper contract documentation in accordance with company policies and procedures
- Provided accurate and timely reporting of financial information
- Analyzed and resolved routine processing problems
- Demonstrated ability to research complex transactions.
Financial Services Representative
Randstad (Contractor for Nationwide Insurance)
09.2022 - 05.2023
- Reviewed several types of distribution requests to ensure they were in good order and prevent fraud
- Processed distribution requests from retirement plan accounts, following IRS (Internal Revenue Service) guidelines and plan-specific rules
- Worked with partnering teams to resolve escalations/issues
Shift Supervisor
Starbucks Coffee Company
08.2011 - 08.2022
- Delegated tasks to take advantage of individual abilities and meet expected demands
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Minimized resource and time losses by addressing employee or production issues directly and implementing timely solutions.
Education
Bachelor of Science in Information Technology - Information Systems and Data
Arizona State University
Tempe, AZ12.2022
Associate of Arts in Business Administration - Small Business Management and Marketing
Kirkwood Community College
Cedar Rapids, IA05.2009
Certificate of Entrepreneurship -
Kirkwood Community College
Cedar Rapids, IA05.2008
Skills
- Python
- Java
- PHP
- SQL
- HTML/CSS
- JavaScript
- Shell Scripting
- Active Directory
- Hadoop
- Cloud Architecture
- Cloud Computing
- AWS (Amazon Web Services)
- Information Systems
- Network Architecture
- Jira
Timeline
Claims Specialist
Nationwide Financial
05.2023 - Current
Financial Services Representative
Randstad (Contractor for Nationwide Insurance)
09.2022 - 05.2023
Shift Supervisor
Starbucks Coffee Company
08.2011 - 08.2022
Bachelor of Science in Information Technology - Information Systems and Data
Arizona State University
Associate of Arts in Business Administration - Small Business Management and Marketing
Kirkwood Community College
Certificate of Entrepreneurship -
Kirkwood Community College