Summary
Overview
Work History
Education
Skills
Websites
Certification
Work Preference
Interests
Work Availability
Timeline
Hi, I’m

Ariel Jacobs

Customer Success, Psychology, Healthcare
Miami,Florida
Ariel Jacobs

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

3
years of professional experience
3
Certificates
4
years of post-secondary education

Work History

Alpha Bravo Development
Miami, FL

Client Success Manager
5 2023 - Current

Job overview

  • Mastery of interpersonal communication & client-facing skills
  • Consistent growth in client retention by planting strong relationships
  • Head of maintaining client relationships with weekly updates, hosting business meetings, & daily communication through SaaS
  • Proficient service through CRM platforms such as Salesforce, Slack, & Monday.com.
  • Collaborated with cross-functional teams to develop innovative, client-centric strategies and drive business growth.

Umo, Cubic

Customer Success Intern
06.2023 - 09.2023

Job overview

  • Strong understanding with Umo solutions, competition, & product offerings to ensure effective business discussions
  • Contribution to success plans & related assets, actively promoting business growth
  • Data-driven decision-making processes for the creation of new reports, responding to identified needs & contributing to improved outcomes
  • Collaboration with colleagues to prepare accurate & insightful reporting regarding customer health.

Reformation

Sales Associate
09.2021 - 02.2023

Job overview

  • Constantly exceeding sales goals through customer relationship building & verbal expertise
  • Increasing revenue by becoming the top seller & producing more than 16% of entire sales
  • Marketing to clientele (200+) through email & content creation through proficient writing skills
  • Strong development in attention to detail, organization, & market research
  • Experience recording sales in Excel sheets, creating complementary equations.

Education

Florida International University
Miami, FL

Bachelor of Arts from Psychology
09.2021 - 04.2024

University Overview

MAST @ FIU

High School Diploma
01.2018 - 05.2021

University Overview

Skills

Growth strategies

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Websites

Certification

Google: Foundations of Project Management

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Location Preference

RemoteHybrid

Important To Me

Career advancementCompany CultureWork-life balancePersonal development programsTeam Building / Company Retreats

Interests

Singing

Trying new coffee places

Nature

Running

Meditation

Animals

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Success Intern
Umo, Cubic
06.2023 - 09.2023
Florida International University
Bachelor of Arts from Psychology
09.2021 - 04.2024
Sales Associate
Reformation
09.2021 - 02.2023
MAST @ FIU
High School Diploma
01.2018 - 05.2021
Client Success Manager
Alpha Bravo Development
5 2023 - Current

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Ariel JacobsCustomer Success, Psychology, Healthcare