Hi, I’m
Ariel Jacobs
Customer Success, Psychology, Healthcare
Miami,Florida
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
3
years of professional experience
2
Certifications
Work History
Alpha Bravo Development
Client Success Manager
5 2023 - Current
Job overview
- Mastery of interpersonal communication & client-facing skills
- Consistent growth in client retention by planting strong relationships
- Head of maintaining client relationships with weekly updates, hosting business meetings, & daily communication through SaaS
- Proven success in development & growth of client satisfaction
- Proficient service through CRM platforms such as Salesforce, Slack, etc.
Umo, Cubic
Customer Success Intern
06.2023 - 09.2023
Job overview
- Strong understanding with Umo solutions, competition, & product offerings to ensure effective business discussions
- Contribution to success plans & related assets, actively promoting business growth
- Data-driven decision-making processes for the creation of new reports, responding to identified needs & contributing to improved outcomes
- Collaboration with colleagues to prepare accurate & insightful reporting regarding customer health.
Reformation
Sales Associate
09.2021 - 02.2023
Job overview
- Constantly exceeding sales goals through customer relationship building & verbal expertise
- Increasing revenue by becoming the top seller & producing more than 16% of entire sales
- Marketing to clientele (200+) through email & content creation through proficient writing skills
- Strong development in attention to detail, organization, & market research
- Experience recording sales in Excel sheets, creating complementary equations.
Education
MAST @ Florida International UniversityMiami
Bachelor of Arts from Psychology
MAST @ FIU
High School Diploma
Skills
Certification
Google: Foundations of Project Management- 2023
Timeline
Customer Success Intern
Umo, Cubic
06.2023 - 09.2023
Sales Associate
Reformation
09.2021 - 02.2023
Client Success Manager
Alpha Bravo Development
5 2023 - Current
MAST @ Florida International University
Bachelor of Arts from Psychology
MAST @ FIU
High School Diploma
Similar Profiles
Samuel HoughtonSamuel Houghton
Account Executive at Alpha Bravo DevelopmentAccount Executive at Alpha Bravo Development
TYNA YERIN NISAKPOTYNA YERIN NISAKPO
HR Business Partner at Alpha Bravo Integrated Services Nigeria LimitedHR Business Partner at Alpha Bravo Integrated Services Nigeria Limited
Matías HenríquezMatías Henríquez
Residential Construction Supervisor at Bravo DevelopmentResidential Construction Supervisor at Bravo Development
Carlos NavaCarlos Nava
Student Volunteer at Young Men's Preparatory AcademyStudent Volunteer at Young Men's Preparatory Academy
Fernando MolinaFernando Molina
Accounts Payable Coordinator at Areas, United StatesAccounts Payable Coordinator at Areas, United States