Ariel Jeffords
Summary
Dynamic and results-driven professional with extensive experience in customer service and team management. Proven ability in guest service and inventory control, ensuring a welcoming environment and efficient operations. Recognized for exceptional hospitality skills and a commitment to maintaining high standards in all aspects of service delivery.
Overview
6
6
years of professional experience
Work History
Office Associate
Ashley Furniture Homestore
01.2024 - 07.2025
- Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
- Responded to all incoming calls/messages, directed guest to right department if needed.
- finalized all sales with POS, including financing if applicable
Catering Server
Mission BBQ
02.2023 - 01.2024
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Arranged linens and table settings according to seating plan and event theme.
Shift Manager
Durkin' Donuts
03.2021 - 02.2023
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Store Associate/Shift Manager
Aldi
05.2019 - 10.2020
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained tidy and organized store to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Used in-store system to locate inventory and place special orders for customers.
Education
Wawasee High School
Syracuse, INSkills
- Front desk oversight
- Document management
- Hand-eye coordination
- Hospitality and accommodation
- Sanitation skills
- Safe food handling
- Guest service
- Inventory control
- Product display
Timeline
Office Associate
Ashley Furniture Homestore
01.2024 - 07.2025
Catering Server
Mission BBQ
02.2023 - 01.2024
Shift Manager
Durkin' Donuts
03.2021 - 02.2023
Store Associate/Shift Manager
Aldi
05.2019 - 10.2020
Wawasee High School
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