Highly organized professional with experience in scheduling and managing patient appointments. Proven ability to effectively coordinate with healthcare staff, insurance companies and patients. Possesses a strong focus on accuracy and customer service.
Overview
4
4
years of professional experience
Work History
Medical Scheduler
Center for bone and Joint
01.2024 - Current
Monitored eligibility and coverage of patients' insurance policies
Communicated effectively with staff members regarding changes in schedules or cancellations due to emergency situations
Managed patient scheduling and appointment confirmations, ensuring accuracy of medical records
Scheduled follow-up visits according to established protocols and communicated any changes to appropriate parties
Answered telephones and directed calls to appropriate staff
Gained knowledge of patient medical history with detailed questionnaires
Followed up with patients by providing reminders for appointments.
Store Associate
Ross Clothing
11.2020 - 03.2022
Cleaned shelves, counters, and tables
Answered customer inquiries regarding available products and services
Labeled, tagged, and sorted merchandise for sale
Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
Processed customer returns and exchanges to support customer satisfaction
Used sales tactics to sell products to customers and increase store sales.
Physical Therapy Rehabilitation Aide at Medical Center For Bone And Joint DisorderPhysical Therapy Rehabilitation Aide at Medical Center For Bone And Joint Disorder