Ariel Lamb
Denver,CO
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Process Assistant
Amazon
Whiteland, IN & Aurora, CO, CO
11.2021 - 05.2023
- Able to directly lead a team of 10-30 associates on a day to day basis for 10-12 hour shifts
- Shown improved safety/connection scores after taking position (5% increase)
- Responsible for moving associates where their strengths are greatly depended on for company and customer satisfaction
- Relied on to make connections and create a positive, open, safe environment for associates
- Responsible for leading start up and holding direct 1 on 1's with associates
- Worked closely with Area Manager to provide effective assistance for specific aspects of business operation
- Prepared reports summarizing process performance, progress, and recommendations for optimization
- Facilitated training sessions for staff on how to use newly implemented processes effectively
Sortation Associate/Process Guide
Amazon
Whiteland, IN
04.2021 - 11.2021
- Able to operate hand held electronic devices to scan items and prepare them for shipment
- Capable of safely lifting and maneuvering packages exceeding 50lbs and more using proper bending/ lifting techniques
- Always ensuring that packages are being placed/loaded into the proper trucks to maintain an exceptional Dock Rate as well as guarantee customer satisfaction
- Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
Supervisor
Starbucks, ASM, HMSHost
Indianapolis, IN
11.2018 - 09.2019
- Supervising partners and store operations
- Making split-second decisions to deploy partners to different roles to maximize quality, efficiency, and customer satisfaction
- Leading partners in excellence by setting a good example
- Performing inventory management duties through inventory counts, inventory ordering, and maintaining adequate supply of equipment and products
- Performing cash management duties
- Using conflict resolution skills to 'make the moment right' for unsatisfied customers
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma -
Southport High School
05.2017
Skills
- Data Confidentiality
- Calendar Management
- File and Recordkeeping
- Travel Arrangements
- Verbal and Written Communication
- Team Collaboration
- Time Management
- Task Prioritization
- Data Entry
- Computer Skills
- Basic Mathematics
- Microsoft Office
- Proofreading and Editing
References
References available upon request.
Timeline
Process Assistant
Amazon
11.2021 - 05.2023
Sortation Associate/Process Guide
Amazon
04.2021 - 11.2021
Supervisor
Starbucks, ASM, HMSHost
11.2018 - 09.2019
High School Diploma -
Southport High School