Ariel Locklear
Dallas,NC
Summary
Dedicated professional with a strong background in customer service and order management. Proven ability to resolve issues efficiently and enhance user experiences. Committed to improving team collaboration and training for optimal performance.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Walmart
Cherryville, North Carolina
06.2025 - Current
- Navigated Walmart's online platform to manage customer orders efficiently.
- Resolved customer inquiries and concerns through various digital channels promptly.
- Enhanced user experience by providing feedback on website navigation and features.
- Trained new team members on best practices for online shopping processes.
- Handled grocery bagging to maintain product integrity and freshness. to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Reconciled discrepancies between inventory levels and purchase orders.
- Supported teammates by taking on various tasks during busy times. with daily tasks during peak periods.
Lab Technician - Orthodontist
White, W David, DDS.
Gastonia, North Carolina
06.2022 - 08.2026
- Gathered and sterilized instruments, confirming proper functionality to uphold high standards of patient care.
- Poured and shaped dental models to provide precise replicas of patient teeth for effective treatment planning.
- Prepared lab for daily operations by efficiently stocking materials and equipment, facilitating seamless workflow.
- Ensured cleanliness and organization of laboratory equipment and workspace to maintain a safe and efficient environment.
Education
Some College (No Degree) - Biology
Gaston College
Dallas, NCSkills
- Order management
- Customer service
- Customer relationship management
- Team training
- Problem solving
- Effective communication
- Collaboration
- Adaptability
- Critical thinking
Timeline
Online Personal Shopper
Walmart
06.2025 - Current
Lab Technician - Orthodontist
White, W David, DDS.
06.2022 - 08.2026
Some College (No Degree) - Biology
Gaston College