Ariel Long
Paducah,KY
Summary
I am a highly-motivated employee who is excited to begin my career as an RN. I have a desire to take on new challenges. I have a strong work ethic, am adaptable to changing situations, and have exceptional interpersonal skills. I am adept at working effectively unsupervised and love to learn and master new skills. I feel I will bring a multitude of talents to my position and especially to the people I will care for.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Co-Owner of Lawn Care Service
Self Employed Services
Paducah, KY
05.2013 - Current
- Assisted in resolving customer complaints promptly and professionally.
- Managed cash register transactions accurately and efficiently.
- Scheduled appointments with customers for lawn care services.
- Maintained equipment and vehicle in good working order to prevent breakdowns and service delays.
- Performed regular mowing, edging, trimming, aerating, overseeding and fertilizing services for residential and commercial customers.
- Inspected properties before beginning work to identify existing issues or special requirements.
- Operated power equipment such as mowers, trimmers, blowers and other tools safely and efficiently.
- Provided estimates to potential clients based on their individual needs.
- Developed and implemented a comprehensive lawn care plan tailored to each customer's needs.
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Supervised staff performance to ensure that work was completed according to established standards.
- Resolved customer complaints promptly and professionally.
- Maintained records of services rendered, including invoices, payments, and contracts.
- Maintained service excellence, working closely with clients to quickly address needs and resolve issues or complaints.
- Developed and implemented customized contracts and set pricing structures and service terms.
- Handled wide-ranging administrative functions from accounts payable and receivable to accounting.
- Negotiated contracts with vendors for the most competitive prices on supplies.
- Actively sought out new business opportunities through networking events.
- Oversaw day-to-day operations including staffing decisions, inventory management and payroll processing.
CNA
Providence Pointe Healthcare
Paducah, KY
08.2022 - 12.2022
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Provided emotional support to family members during difficult times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
Maintenance Assistant
RiverHaven Nursing and Rehab
Paducah, KY
12.2019 - 03.2020
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Main duties were painting.
Server Supervisor
Raffertys
Paducah, KY
04.2013 - 04.2015
- Assisted in resolving customer complaints promptly and professionally.
- Managed cash register transactions accurately and efficiently.
- Provided ongoing support to servers while they are on the job.
- Created an effective system for tracking customer orders from start to finish.
- Trained new servers on proper food handling techniques.
- Scheduled server shifts based on projected business levels.
- Monitored dining room activities to ensure customer satisfaction.
- Resolved employee issues or disputes in a timely manner.
- Coordinated with staff members to ensure smooth operations during peak hours.
- Ensured compliance with all health and safety regulations.
- Motivated staff through acknowledgment of hard work and achievements.
- Provided information about menu selections and made recommendations.
- Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Served orders by picking up and delivering customers' choices from bar and kitchen.
Server
TGI Fridays
Paducah, KY
07.2013 - 03.2015
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Associate of Applied Science - Registered Nursing
WKCTC
Paducah, KYSkills
- Budget Development
- Business Growth
- Recruiting and Training
- Staffing
- Patient care including activities of daily living, restorative nursing programs, transportation, use of electronic charting systems
- Customer satisfaction and handling customer complaints
- Ensuring resident needs are met
- Ability to diffuse tense situations
- Multi-tasking
- Work well under pressure
- Work well with people and a good motivator
Certification
- BLS certified
- CNA certification
References
References available upon request.
Timeline
CNA
Providence Pointe Healthcare
08.2022 - 12.2022
Maintenance Assistant
RiverHaven Nursing and Rehab
12.2019 - 03.2020
Server
TGI Fridays
07.2013 - 03.2015
Co-Owner of Lawn Care Service
Self Employed Services
05.2013 - Current
Server Supervisor
Raffertys
04.2013 - 04.2015
Associate of Applied Science - Registered Nursing
WKCTC