Ariel Louis

• Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
• Collaborated with other departments to address recurring customer concerns, improving overall service quality.
• Taking information calls, providing assistance to patient care advocate employees through day-to-day work on complex problems.
• Taking escalated calls and successfully deescalating situations while ensuring satisfactory resolutions for both parties involved.
• Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.

Direct Boss: Ernie Cano Tel:361-779-2935

• Handled customer complaints, resolved issues,
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays
• Counted draws down at the end of the night after checking each employee out for the day.

General manager: Brandol Guerrero Tel: 361-244-0349

• Supervised day-to-day operations to meet performance, quality and service expectations.

General manager: Rodrigo Garcia and Asleigh Blackerby

Tel: 361-855-8008

• Wendy's was a company focused on sales and labor percentage. Fast friendly service ,with a smile.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

General manager Sandra Martinez Tel: 361-993-3438

• Offered hands-on assistance to customers, assessing needs.
• Daily responsibilities for assistant managers at Cici's pizza. Buffet management, Temperature checks, Guest presentation, Friendliness ,and cleanliness.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Counting down each employees drawer, to ensure the teal is the correct amount daily.

General manager: Rodrigo Garcia and Asleigh Blackerby

Tel:361-855-8008