Ariel Marsh
Tulsa,OK
Summary
Reliable, friendly, and hard working college student with over four years experience in being a team leader. From taking care of toddlers and pets to managing a bar and training staff. Talented and skilled multitasker comfortable juggling competing priorities.
Overview
5
5
years of professional experience
Work History
Head Bartender
Stumbling Monkey
Tulsa, OK
08.2023 - Current
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
- Ensured that all liquor laws were followed during service hours.
Bartender Supervisor
Fuzzy's Taco Shop
Castle Rock, CO
01.2019 - 07.2022
- Coached staff on strategies to enhance performance and improve customer relations.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Explained goals and expectations required of trainees.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Ensured that all customers were properly ID'd before being served alcoholic beverages.
- Collected and organized daily till totals and tips.
- Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.
- Enforced all state laws pertaining to the sale of alcohol, tobacco, food items.
- Trained new bartenders on drink preparation and upselling techniques.
- Supervised cleanliness of guest service areas before, during and after service.
- Assisted in resolving customer complaints or issues quickly and courteously.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
Personal Assistant / Family Nanny
Hillbilly Grill Owners
Grand Junction, CO
01.2021 - 06.2022
- Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
- Maintained detailed records of each child's daily activities and behaviors.
- Planned recreational activities to enhance physical development and explore stimulating exercises.
- Ensured physical and social well-being of each child.
- Helped with homework, studying and reading to enhance learning.
- Prepared nutritious meals, cleaned laundry and sanitized play areas.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Engaged with children on individual basis to build positive, trusting relationships.
- Met and communicated regularly with parents to discuss children's activities and development.
- Transported children to school functions or appointments as needed.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Monitored inventory levels of office supplies needed by the owner.
Dog Sitter
Rover.com
Grand Junction, CO
03.2020 - 06.2022
- Kept detailed records of daily activities including feeding times, medications administered, potty breaks taken.
- Maintained a clean and safe environment while caring for the animals.
- Walked and exercised dogs in accordance with owner instructions.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Provided compassionate care to dogs of all breeds, ages, and temperaments.
- Walked dogs while enforcing good behavior and manners.
- Played with dogs and cats to maintain socialization and reduce stress.
Education
Some College (No Degree) - Cellular And Molecular Biology
Grand Junction University
Grand Junction, COSome College (No Degree) - Premedicine
Oklahoma State University
Stillwater, OKSkills
- Health Codes Compliance
- New Hire Training
- Team Training and Development
- Dependable
- Service-Oriented Mindset
Timeline
Head Bartender
Stumbling Monkey
08.2023 - Current
Personal Assistant / Family Nanny
Hillbilly Grill Owners
01.2021 - 06.2022
Dog Sitter
Rover.com
03.2020 - 06.2022
Bartender Supervisor
Fuzzy's Taco Shop
01.2019 - 07.2022
Some College (No Degree) - Cellular And Molecular Biology
Grand Junction University
Some College (No Degree) - Premedicine
Oklahoma State University
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