Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ariel McGuire

Ariel McGuire

Huachuca City,AZ

Summary

As a hardworking and diligent person I responsibly manage my time while working alone. I also enjoy working with others. My experience in Customer Service has provided me with the skills and knowledge of health insurance and marketplace portals as well as many other recourses. Appointment setting and origination skills were acquired through my previous employment. I am eager and willing to learn new skills and always strive to go above and beyond what is required of me.

Overview

14
14
years of professional experience

Work History

Community Health Worker

Hidalgo Medical Services
Lordsburg, NM
08.2021 - Current
  • Managed enrollment and paperwork for individuals to take advantage of community resources.
  • Explained required eligibility applications to patients and helped complete applications for services.
  • Assisted clients with insurance applications.
  • Assisted with transportation recourses, and aided in energy assistance.

Emergency Disbatcher

Phillips Lifeline
Sierra Vista, AZ
09.2017 - 05.2021
  • Answered calls from automatic routing system and took basic information from callers.
  • Dispatched emergency assistance for the sick and elderly.
  • Handled high volume inbound and outbound calls.
  • Updated subscriber information.
  • Gave emotional support and emergency assistance in suicide calls.
  • Assisted with equipments minor technical issues.
  • Responsibly managed time in working from home

Lead Hostess

Ronan Cafe
Ronan, MT
07.2010 - 08.2011
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Handled a register in closing out all tickets.

Education

GED -

Kicking Horse Job Corps
Ronan, MT
09.2011

High School Diploma -

Mount Valley Christian School
Willcox, AZ
05.2006

Skills

Customer Service

Good Telephone Etiquette

Attention to Detail

Community-based resources

Schedule Coordination

MS Office

Accomplishments

  • Excel spreadsheets
  • Know how to format cells and adjust layouts
  • Know how to navigate from one spreadsheet to the next and to copy and paste
  • Know how to save and file spreadsheets
  • Microsoft Power Point: Know how to navigate through Microsoft Power Point and to create slideshows and presentations
  • Know how to change font and to use clipart and to put sound to slideshow or presentation
  • Am a hardworking and diligent person
  • I am easy to work with and can either work with fellow employees or can work alone
  • I am eager and willing to learn and to try new things
  • I am an upbeat and enthusiastic person and keep to a task until it is completed
  • Also I have costumer service as well as over 2yrs dispatching experience along with some training in the Admin\Clerical department
  • I have worked 4 months in healthcare as a Community Health Worker
  • I worked in the Family Support and Senior Services department
  • I am knowledgeable in many health insurance and marketplace portals as well as knowledge and ability finding many other recourses
  • Have knowledge and know how to navigate through various programs and can multitask
  • I have put some time in volunteering at the front desk answering phones, taking messages and performing front desk duties
  • Once again I am hardworking and willing and would like a chance to prove that I can be a help and an asset to your business.

Timeline

Community Health Worker

Hidalgo Medical Services
08.2021 - Current

Emergency Disbatcher

Phillips Lifeline
09.2017 - 05.2021

Lead Hostess

Ronan Cafe
07.2010 - 08.2011

GED -

Kicking Horse Job Corps

High School Diploma -

Mount Valley Christian School
Ariel McGuire