Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARIEL MCMILLER

Jackson

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.

Overview

5
5
years of professional experience

Work History

Teller II

Trustmark Bank
12.2023 - Current
  • Assisted customers with account inquiries, ensuring high levels of satisfaction and engagement.
  • Balanced cash drawer daily, maintaining accountability and adherence to financial regulations.
  • Educated customers on banking products and services, enhancing their understanding and usage.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

CUSTOMER SERVICE ASSOCIATE

Target
11.2022 - 12.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Distributed information to in-store guests and answered questions to serve needs and drive sales.
  • Attended to customer complaints and processed product return or replacement requests.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Delivered prompt service to prioritize customer needs.
  • Greeted, welcomed and offered immediate assistance to store customers.
  • Stocked seasonal displays with high-demand items and frequently replenished merchandise.
  • Delivered outstanding service to customers to help locate items and access backorder options for hot products.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.

CUSTOMER SERVICE ASSOCIATE

Victoria's Secret & PINK
03.2022 - 11.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Helped customers complete purchases, locate items and join reward programs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

CASHIER TEAM LEAD

Moe's Southwest Grille
11.2020 - 10.2022
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Communicated with customers and team members to solve problems.
  • Operated POS cash register and equipment to collect payments.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.

Education

Associate of Applied Science - undefined

Hinds Community College
Jackson, MS
05.2023

High School Diploma - undefined

Forest Hill High School
Jackson, MS
05.2021

Skills

  • Exceptional Communicator
  • Preparation of Demonstrations
  • Presenting Solutions
  • Gift Wrapping Boxes
  • MS Office Proficiency
  • Customer Service
  • Retail Marketing
  • Guest Services
  • Closing Sales
  • Stock Replenishment
  • Process Transactions POS Systems and Ordering Platforms
  • Guest Satisfaction
  • Cash Handling
  • Loss Prevention Goals Monitoring
  • Customer Support
  • Exceptional customer service
  • Excellent time management skills
  • Friendly
  • Patience and empathy

Timeline

Teller II

Trustmark Bank
12.2023 - Current

CUSTOMER SERVICE ASSOCIATE

Target
11.2022 - 12.2022

CUSTOMER SERVICE ASSOCIATE

Victoria's Secret & PINK
03.2022 - 11.2022

CASHIER TEAM LEAD

Moe's Southwest Grille
11.2020 - 10.2022

Associate of Applied Science - undefined

Hinds Community College

High School Diploma - undefined

Forest Hill High School

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