Ariel Melvin
Clerk/Intake Specialist
Columbus,GA
Summary
Professional and knowledgeable office clerk/Intake Specialist offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
9
9
years of professional experience
Work History
Clerk/Intake Specialist
Valley Health Systems Inc.
04.2015 - 02.2024
- Verified transactions and entered information into databases and reports.
- Processed incoming and outgoing mail and packages according to established procedures.
- Coordinated and scheduled meetings and appointments.
- Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
- Cultivated and maintained relationships with community members to facilitate outreach activities.
Education
High School Diploma -
Hallie Turner Private School
Columbus, GA 08.2024 - 10.2012
Skills
Prioritization
Able to work independently or team based environment
Data entry
Reviewing documents
Scheduling
Answering phones/Voicemails
Attention to Detail
Customer Communication
Reliability
Document Review
Prioritization
Timeline
High School Diploma -
Hallie Turner Private School
08.2024 - 10.2012
Clerk/Intake Specialist
Valley Health Systems Inc.
04.2015 - 02.2024