Ariel Mendoza
Yakima,WA
Summary
With a proven track record at Phoenix Protective Services, I excel in emergency response and team leadership, enhancing safety and operational efficiency. Skilled in firearms proficiency and conflict de-escalation.
Overview
6
6
years of professional experience
Work History
Armed Security Officer
Phoenix Protective Services
08.2022 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
- Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
- Supported event security teams during large-scale gatherings, ensuring the safety of attendees and staff alike.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports of all security breaches and investigations.
Supervisor
Crunch Pak
03.2019 - 08.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
Education
Graduate Certificate - EOD Detection & Handler Protection
Alabama K9
Northport, AL09.2023
High School Diploma - General Studies
Eisenhower High-school
Yakima, WA06.2016
Skills
- Public Safety
- Body armor usage
- Report Writing
- Guest Relations
- Incident documentation
- Emergency Response
- Equipment Inspection
- Explosive Detection
- Conflict de-escalation
- Multilingual Abilities
- Alarm response
- Grounds patrols
- Patrol procedures
- Vehicle patrol
- Firearms proficiency
- Armed Security Guard Certification
- Reliable and Responsible
- Incident Reporting
- Customer Service
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Armed Security Officer
Phoenix Protective Services
08.2022 - Current
Supervisor
Crunch Pak
03.2019 - 08.2022
Graduate Certificate - EOD Detection & Handler Protection
Alabama K9
High School Diploma - General Studies
Eisenhower High-school
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