Ariel Moisant
Tallahassee
Summary
Motivated professional with a Bachelor's degree in Psychology and a minor in Communications, complemented by hands on experience in hospitality and leadership. Proven ability to build strong interpersonal relationships, manage high-pressure environments, and facilitate effective communication. Seeking admission to a Master's program in Operational Communications to deepen strategic communication skills and contribute to organizational effectiveness.
Overview
7
7
years of professional experience
Work History
Bar Manager
The Wilbury
04.2025 - Current
- Supervised and trained a team of 10+ bartenders and barbacks, fostering a collaborative and high-performing work environment
- Led daily operations of a high volume bar, managing training, organization, customer service, and
- Developed and implemented staff training programs focused on customer service, conflict resolution, and brand consistency
- Managed inventory, vendor relations, and weekly ordering, reducing waste by 20% through strategic purchasing
- Collaborated with district manager and ownership to design and execute promotional events such as game showings, seasonal drink specials, and private events
- Handled customer feedback and escalations with professionalism and ensuring brand consistency
- Analyzed sales data and customer trends to inform menu updates and staffing decisions
Shift Lead/Bartender
The Wilbury
03.2022 - 05.2025
- Delivered exceptional customer service in a fast-paced, high volume bar environment, consistently exceeded sales targets
- Crafted signature cocktails and drink specials, maintained inventory, and ensured compliance with all health and safety standards
- Built strong rapport with patrons, liquor representatives, and event planners
- Trained and onboarded bar and support staff, ensuring consistent service and brand standards
Social Media Manager
The Wilbury
09.2023 - 03.2025
- Developed and executed digital marketing strategies across multiple platforms (Facebook, Instagram)
- Created engaging content including event promotions and drink specials, increasing post reach
- Collaborated with staff to promote holiday parties, seasonal specials, and game days
- Responded to customer and potential collaborators inquiries and feedback via social media platforms, maintaining a consistent brand voice
- Designed branded graphics via Canva and Procreate
Waitress/Bartender
Harry’s Seafood Bar and Grille
06.2021 - 06.2022
- Delivered high-volume service in a 200-seat restaurant, collaborating with 7+ staff members to ensure guest satisfaction and smooth operations
- Provided menu guidance and local insights to patrons, enhancing customer experience and brand reputation
- Managed solo and team-based bar service for up to 25 seats; handled opening/closing duties and maintained product knowledge
- Built rapport with regular patrons through attentive service and clear communication, contributing to customer loyalty
- Trained oncoming staff members, demonstrating leadership and fostering consistent service standards
Shift Lead
Rock N Roll Sushi
01.2021 - 06.2021
- Delivered personalized service in a 50-seat restaurant, building rapport with guests and enhancing customer relations
- Managed solo bar service, handled drink preparation, product ordering, and fulfillment of all ToGo orders
- Acted as expeditor during peak hours, coordinating between front and back of house staff to ensure proper customer service and timeliness
- Communicated effectively with both staff and patrons to accommodate dietary needs, and resolve issues
- Adapted quickly to shifting roles and volume demands, demonstrating operational flexibility and strong communication across multiple teams
Senior Server
Beach House Bar and Grille
05.2018 - 08.2020
- Led multi-functional service operations collaborating with team members daily to ensure efficient, high-quality customer experiences
- Trained and mentored incoming staff, allowing for team cohesion and consistent service and brand standards through instruction and communication
- Managed guest flow and expectations as lead hostess
- Supported bar operations during peak hours, maintaining inventory, cleanliness, and timely service
- Acted as expediter during high-volume shifts, ensuring accurate communication between kitchen and front-of-house staff while maintaining food quality and presentation
- Served as shift leader, resolving customer concerns, coordinating with hotel partners, and ensured the restaurant followed all health and safety guidelines
Education
Bachelor of Arts (BA) - Psychology, communications
Florida State University
Tallahassee, Fl08.2023
Skills
- Writing & Editing (AP Style, MLA, Chicago)
- Social Media Strategy (Instagram, Facebook, TikTok)
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Familiar with collaboration tools (Microsoft Teams and OneDrive)
- Strong interpersonal skills
- Time management and efficiency
Timeline
Bar Manager
The Wilbury
04.2025 - Current
Social Media Manager
The Wilbury
09.2023 - 03.2025
Shift Lead/Bartender
The Wilbury
03.2022 - 05.2025
Waitress/Bartender
Harry’s Seafood Bar and Grille
06.2021 - 06.2022
Shift Lead
Rock N Roll Sushi
01.2021 - 06.2021
Senior Server
Beach House Bar and Grille
05.2018 - 08.2020
Bachelor of Arts (BA) - Psychology, communications
Florida State University
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