Ariel Monroe
Leighton,AL
Overview
6
6
years of professional experience
Work History
Business Partner
Xfinity Comcast
Florence, Alabama
05.2024 - Current
- Assisted in developing strategies for increasing sales and expanding market share.
- Prepared monthly reports detailing sales performance against targets.
- Increased sales through suggestive selling and persuasiveness.
- Identified potential sales opportunities through market research and analysis.
- Maintained accurate records of inventory levels and sales data.
- Provided guidance and support to sales teams in order to optimize pricing strategies.
- Promoted sales through suggestive selling techniques, highlighting additional items that may complement the customer's purchase.
- Promoted sales initiatives through suggestive selling techniques.
Bartender /Restaurant Server
Robert Trent Jones The Shoals
Muscle Shoals, Alabama
07.2021 - Current
- Ensured that all products were served according to health regulations set forth by the state.
- Delivered orders quickly and efficiently while maintaining quality standards of product presentation.
- Verified that all areas of the beverage cart were properly sanitized before opening for business each day.
- Followed safety protocols when operating the beverage cart to prevent accidents or injuries.
- Organized the beverage cart in an orderly fashion to ensure customer satisfaction.
- Maintained knowledge of current promotions and discounts for customers as needed.
- Processed cash transactions accurately and efficiently using point-of-sale software systems.
- Communicated effectively with co-workers to ensure smooth operations during peak times.
- Checked ID's and restricted underage customers from purchasing alcoholic beverages.
- Resolved customer complaints or inquiries promptly and courteously while upholding company values.
- Stocked shelves with a variety of beverages including beer, wine, cocktails, juices, soda, and water.
- Informed management about any issues related to equipment malfunctions or damaged merchandise.
- Adhered to all local liquor laws pertaining to serving alcohol responsibly and safely.
- Replenished supplies such as cups, napkins, straws, stirrers, ice. throughout shift.
- Greeted guests in a friendly manner while providing excellent customer service.
- Cleaned and maintained the beverage cart on a daily basis.
- Monitored inventory levels closely and restocked items when necessary.
- Assisted fellow team members when needed to ensure optimal efficiency during shifts.
- Assisted customers with beverage selection and order fulfillment.
- Processed transactions using a mobile POS system, maintaining accurate financial records.
- Completes daily side work assigned by manager.
- Managed cash and credit card payments, ensuring all transactions were completed accurately.
- Prepared and served hot and alcoholic beverages and soft drinks to guests.
- Communicated daily specials and promotions to customers, increasing sales of featured items.
- Stocked beverage cart fully to engage in rounds on golf course.
- Assisted in the selection of beverages, offering recommendations based on customer preferences.
- Tracked deliveries of products and replenished storage area to keep inventory well-stocked.
- Coordinated with the kitchen and bar staff to ensure timely preparation of orders.
- Implemented promotions and upselling techniques to maximize revenue.
Server
Ricks Barbeque
Muscle Shoals, Alabama
06.2019 - 03.2020
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Assisted in training new servers.
- Maintained records of transactions made during shift as required by law or company policy.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Sales Associate
TJ Maxx, TJX Companies
Florence, AL
03.2018 - 06.2019
- Tracked sales performance metrics to identify trends in market place.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Attended weekly team meetings to review performance goals and objectives.
- Processed credit card transactions quickly and securely.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers and provided exceptional customer service.
- Developed promotional strategies to increase sales volume.
- Assisted customers with product selection, sizing and styling.
- Helped customers find specific products, answered questions, and offered product advice.
- Used technology resources to assist customers in locating and selecting items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Developed trusting relationships with customers by making personal connections.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
Education
High School Diploma -
Colbert County High School
Leighton, AL05-2017
Skills
- Human Resources
- Financial Administration
- Operations Management
- Strategic Planning
- Marketing
- Talent Recruitment
- Marketing knowledge
- Knowledgeable in [Software]
- Table Bussing
- Food Delivery
- Order Management
- Table Setting
- Supply Restocking
- Safe Food Handling
- Beverage Preparation
- Suggestive Selling
- Food Preparation
- Food Running
- Basic accounting
- Menu Memorization
- Payment Processing
- Food Service
- Able to stand [Number] hours
- Marketing and sales experience
- Extensive wine knowledge
- Responsible Alcohol Service
- Courteous
- Professional Appearance
- Engaging personality
- Sales expertise
- New Hire Training
- Extensive beer knowledge
- Creative Mixology
- Maintaining a clean bar
- Outgoing Personality
- Cash and credit transactions
Timeline
Business Partner
Xfinity Comcast
05.2024 - Current
Bartender /Restaurant Server
Robert Trent Jones The Shoals
07.2021 - Current
Server
Ricks Barbeque
06.2019 - 03.2020
Sales Associate
TJ Maxx, TJX Companies
03.2018 - 06.2019
High School Diploma -
Colbert County High School