Ariel Mullinax
Conyers,GA
Overview
2024
2024
years of professional experience
Work History
House Cleaner
Self Employed Services
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
Front Desk Receptionist
Salon 124
03.2022 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Developed strong working relationships with team members, fostering a positive work environment.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Dog Groomer
Town And Country Pet Salon
08.2021 - 03.2022
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Monitored animals for behavioral problems and signs of health issues.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Reset procedure rooms between appointments and disinfected equipment.
Server
IHOP
03.2020 - 08.2021
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Server
Wild Cow
08.2018 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables at once without compromising service quality.
- Served food and beverages quickly with focused attention to customer needs/requests.
- Worked with POS systems to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, making sure the dining area was prepared for seamless service/shift transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing a personalized service.
- Read and learned the entire menu to better help our customers/associates navigate our food choices thoroughly.
Education
Highschool Diploma -
Loganville Highschool
Loganville GeorgiaSkills
- Housekeeping
- Deep cleaning
- Time management
- Money handling
- Remaining calm during high stress situations
- 2 years of serving
- 4 years of House Keeping
- 1 year Dog Grooming under a company name
- 4 years dog grooming under self employment
- Complaint Handling
- Team Collaboration
- Relationship Building
- Customer Engagement
- Call center experience
- Appointment Coordination
- Presentation Skills
- Queue management
- Inventory assistance
- Problem-solving skills
- Multitasking Abilities
- Excellent Communication
Timeline
Front Desk Receptionist
Salon 124
03.2022 - 09.2023
Dog Groomer
Town And Country Pet Salon
08.2021 - 03.2022
Server
IHOP
03.2020 - 08.2021
Server
Wild Cow
08.2018 - 02.2020
House Cleaner
Self Employed Services
Highschool Diploma -
Loganville Highschool