Ariel Navarro
Union,NJ`
Summary
Detail-oriented and reliable healthcare professional with over 3 years of experience supporting physicians and patients through medical scribing, billing, and administrative coordination. Skilled in handling disability and insurance paperwork, maintaining accurate documentation, and using EMR systems efficiently and confidentially. Recognized for strong communication and organizational abilities, with a proven track record of multitasking in fast-paced medical settings. Committed to HIPAA compliance and streamlining office operations. Seeking to contribute my skills and dedication to a dynamic healthcare or administrative team.
Overview
4
4
years of professional experience
Work History
Disability Specialist
Atlantic Spine Center
11.2024 - Current
- Manage and complete all incoming disability-related paperwork on behalf of physicians, ensuring accuracy, compliance, and timely submission.
- Serve as the main point of contact for patients regarding disability forms, providing clear communication and support throughout the process.
- Coordinate with providers to verify medical information and ensure documentation meets requirements for short-term, long-term, and workers' compensation claims.
- Track and follow up on pending forms to avoid delays and support claim approvals.
- Maintain confidentiality and handle sensitive medical information in accordance with HIPAA regulations.
- Work closely with front office, providers, and medical records departments to streamline workflow and improve turnaround times.
Medical Biller
Atlantic Spine Center
12.2023 - Current
- Verified insurance coverage for all scheduled patients, ensuring eligibility prior to appointments.
- Determined whether coverage was through health insurance, Personal Injury Protection (PIP), or Workers' Compensation (WC), and confirmed that cases were active and funds were available.
- Communicated with insurance companies, attorneys, and case managers as needed to confirm policy status and resolve issues.
- Helped reduce claim denials by ensuring accurate and timely verification of benefits.
- Maintained detailed records of coverage confirmations and patient eligibility for billing and clinical staff reference.
Medical Records Specialist /Call Center Support Specialist
Atlantic Spine Center
09.2023 - Current
- Process medical records requests in compliance with HIPAA regulations, ensuring proper authorization is received before releasing patient information.
- Personally responsible for collecting external provider notes, including physical therapy, chiropractic, orthopedic, and neurology records, for all new patients.
- Review and manage incoming requests from patients, providers, attorneys, and third parties, maintaining accuracy and confidentiality.
- Support the Call Center team by handling incoming patient calls, answering questions, addressing concerns, and assisting with appointment scheduling.
Medical Assistant/Receptionist (Front Desk)
Atlantic Spine Center
01.2023 - Current
- Scheduled appointments including injections, post-operative checkups, and routine follow-ups to support patient care coordination.
- Processed intake forms and new patient documentation accurately to prepare for initial clinical assessments.
- Assisted providers during injection procedures by operating and positioning imaging equipment.
- Handled patient check-in and check-out, managing insurance verification, payments, and follow-up instructions.
Physical Therapy Aide
Atlantic Spine Center
09.2022 - Current
- Supported the physical therapist by preparing treatment areas, setting up equipment, and ensuring a clean, safe environment for patient care.
- Assisted patients with mobility and basic needs during therapy sessions, improving comfort and session flow.
- Helped maintain therapy equipment inventory and cleanliness to ensure efficient operations.
- Handled administrative duties, such as documentation, appointment reminders, and coordinating patient schedules.
- Contributed to a positive and organized therapy environment by supporting both patients and clinical staff
Medical Scribe
CityMD
09.2021 - 09.2022
- Clinical Documentation: Accurately documented patient histories, physical exams, and provider assessments in the Electronic Medical Record (EMR) system, ensuring compliance with healthcare regulations.
- Patient Interaction: Assisted in patient intake by obtaining vital signs, performing point-of-care testing (e.g., strep, flu, COVID), and preparing patients for examination.
- Diagnostic Coordination: Facilitated necessary diagnostic tests and referrals to medical specialists, coordinating follow-up care as directed by the provider.
- Procedural Assistance: Supported healthcare providers during medical procedures by preparing equipment and assisting as needed, ensuring patient comfort and safety.
- Team Collaboration: Worked closely with physicians, physician assistants, and nurse practitioners to streamline patient flow and enhance clinic efficiency.
Education
Associate of Arts - Liberal Arts
Bucks County Community College
Newtown05-2018
Skills
- Medical Billing & Coding (ICD-10, CPT)
- EMR Systems (Athena, eClinicalWorks)
- Disability & FMLA Paperwork
- HIPAA Compliance
- Microsoft Word & Excel
- Patient Charting & Documentation
- Insurance Verification
- Strong Communication & Attention to Detail
Languages
Spanish
Limited Working
Timeline
Disability Specialist
Atlantic Spine Center
11.2024 - Current
Medical Biller
Atlantic Spine Center
12.2023 - Current
Medical Records Specialist /Call Center Support Specialist
Atlantic Spine Center
09.2023 - Current
Medical Assistant/Receptionist (Front Desk)
Atlantic Spine Center
01.2023 - Current
Physical Therapy Aide
Atlantic Spine Center
09.2022 - Current
Medical Scribe
CityMD
09.2021 - 09.2022
Associate of Arts - Liberal Arts
Bucks County Community College
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