ARIEL ONTMAN
LANCASTER,CA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
15
15
years of professional experience
Work History
Owner
Kinect Marketing, Managing & Consulting, Llc
07.2016 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Office Manager
Sanchez Chiropractic, Inc.
08.2009 - 08.2019
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated special projects and managed schedules.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Education
High School Diploma -
Continental Academy
Miami, FL05.2009
Skills
- Recruitment
- Marketing Strategies
- Incident Response
- Corporate Governance
- Management Team Building
- Resources Allocation
- Accounting management
- Client Account Management
- Business Leadership
- Department Oversight
- Relationship Building
References
Upon Request
Timeline
Owner
Kinect Marketing, Managing & Consulting, Llc
07.2016 - Current
Office Manager
Sanchez Chiropractic, Inc.
08.2009 - 08.2019
High School Diploma -
Continental Academy
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