Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ARIEL PRINCE

Summary

Proactive and detail-oriented Cross-Functional Administrative Assistant with a proven track record in customer service, project management, and healthcare support. Renowned for exceptional leadership and organizational abilities, thriving in fast-paced environments while consistently achieving outstanding results.

Overview

7
7
years of professional experience

Work History

Merchandising Associate

Kohl's
01.2025 - 04.2025
  • Executed strategic visual merchandising plans, enhancing product visibility and contributing to increased seasonal sales through compelling displays and product placement.
  • Re-merchandised and restocked sales floor based on sell-through data, maintaining optimal stock levels and ensuring accurate product placement.
  • Delivered exceptional customer service by actively engaging with shoppers, fostering positive customer experiences and driving repeat interactions.
  • Accurately executed pricing adjustments, including price changes, signage updates, and ticketing, maintaining consistency across all product displays.
  • Collaborated with loss prevention teams to enforce product protection protocols, effectively reducing shrinkage and safeguarding inventory.
  • Partnered with cross-functional teams to merchandise incoming product efficiently, ensuring timely stock replenishment during high-traffic periods.

Sales Associate (Cash Office)

Kohl's
01.2024 - 04.2025
  • Responsible for reconciling, handling, and allocating cashier floats and cash management up to $25,000 daily.
  • Responsible for bank deposits up to $25,000 and hand over to security for bank deposit and guarded pickup.
  • Followed all cash-handling protocols as per Kohl's requirements.
  • Accessed the store safe daily and counted monetary gains for each cash drawer.
  • Completed all monetary transactions and entered data into the COSA program.
  • Created a positive work environment according to the Kohl's CARE program.
  • Advanced cash daily to return registers and ordered from bank all coinage and paper currency needed to facilitate cash-on-hand requirements.
  • Worked closely with store management and loss prevention to decrease shortages.
  • Worked with management to prevent and resolve any customer issues.

Omni Supervisor

Kohl's
11.2024 - 01.2025
  • Directed and supervised the Omni Fulfillment team to effectively execute Ship from Store (SFS), Buy Online Pick-Up in Store (BOPUS), and Buy Online Ship to Store (BOSS) processes, ensuring timely and accurate order fulfillment.
  • Managed inventory levels and supply organization to maintain optimal workstation efficiency, ensuring carts, holding areas, and fulfillment zones were fully stocked and organized.
  • Monitored daily reports to assess fulfillment metrics, identify areas for operational improvement, and meet established shipping and pickup targets.
  • Collaborated with store leadership to allocate resources effectively, adjusting workload distribution based on fluctuating business demands.
  • Enforced loss prevention protocols and product protection standards to uphold operational integrity and mitigate shrinkage risks.

Omni Lead

Kohl's
10.2023 - 12.2023
  • Led fulfillment team in executing omni-channel processes (BOPUS, BOSS, MLS, SFS), ensuring seamless operations and optimal customer experience.
  • Trained and onboarded new associates, providing clear task-based feedback to maintain performance standards and operational efficiency.
  • Monitored reports to align team efforts with Kohl's fulfillment goals, enhancing productivity and order accuracy.
  • Enforced Kohl's packing and shipping standards, ensuring merchandise quality and timely delivery.
  • Maintained readiness of workstations and fulfillment areas, optimizing workflow and preventing disruptions.

Sales Associate

Kohl's
04.2023 - 10.2023
  • Delivered exceptional customer service by creating a welcoming shopping environment, effectively identifying customer needs, and providing personalized product recommendations.
  • Processed POS transactions with accuracy and efficiency, promoting Kohl's Card benefits and successfully converting applications to drive sales growth.
  • Acted as a savings consultant, educating customers on Kohl's promotions and rewards, resulting in increased card sign-ups and repeat business.
  • Collaborated with sales team to execute floor sets, maintain fitting room organization, and support omni-channel operations, ensuring a seamless shopping experience.
  • Fostered brand loyalty by addressing customer inquiries with professionalism, resolving issues promptly, and maintaining a positive shopping atmosphere.

Administrative Assistant Intern

Parastruct
06.2019 - 07.2019
  • Organized files, spreadsheets, and reports, demonstrating exceptional organizational skills and attention to detail.
  • Applied critical thinking to address challenges, streamline workflows, and make effective decisions under tight deadlines.
  • Delivered exceptional customer service through phone and email communication, consistently achieving high satisfaction rates.
  • Conducted in-depth research, analyzed data, and prepared comprehensive reports to support the Project Manager in driving company initiatives.
  • Maintained confidentiality of sensitive information through proper handling of documents and correspondence.
  • Assisted with event planning, coordinating logistics for successful meetings and conferences.
  • Entered data into system and accurately updated customer accounts.

Shadowing Student

IBI Healthcare Institute
06.2018 - 07.2018
  • Streamlined file and report organization, showcasing strong organizational skills.
  • Completed rigorous readings as directed to support unit learning goals.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Contributed to the overall safety of the clinic environment by strictly adhering to infection control and sterilization procedures in all aspects of patient care.
  • Facilitated smooth communication between patients and healthcare providers by serving as a compassionate intermediary during consultations.
  • Sought feedback and guidance from supervisors to continuously improve performance.
  • Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.

Education

Bachelor of Science -

Kennesaw State University
05.2025

High School Diploma - undefined

Berkmar High School
08.2021

Skills

  • Cash Handling
  • Computer literacy
  • PowerPoint Presentations
  • Records Administration
  • Administrative and Clerical Support
  • Customer Satisfaction
  • Sales Support
  • Customer Service
  • Remote Conferencing
  • POS systems
  • Retail sales professional
  • HIPPA

Accomplishments

  • Employee of the month
  • Promoted to Operations Lead
  • New Hire Trainer
  • Management Responsibilities

Timeline

Merchandising Associate

Kohl's
01.2025 - 04.2025

Omni Supervisor

Kohl's
11.2024 - 01.2025

Sales Associate (Cash Office)

Kohl's
01.2024 - 04.2025

Omni Lead

Kohl's
10.2023 - 12.2023

Sales Associate

Kohl's
04.2023 - 10.2023

Administrative Assistant Intern

Parastruct
06.2019 - 07.2019

Shadowing Student

IBI Healthcare Institute
06.2018 - 07.2018

High School Diploma - undefined

Berkmar High School

Bachelor of Science -

Kennesaw State University

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