Ariel Quatman
Winter
Summary
Experienced in hospitality & customer care. Hard clerical worker. Organized, detail-oriented, adaptable and tenacious work ethic.
Overview
14
14
years of professional experience
Work History
Accounts Payable Clerk
Regal Marine Industries
Orlando, FL
02.2018 - 05.2023
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Improved vendor relationships through diligent communication and prompt issue resolution.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Matched purchase orders with invoices and recorded necessary information.
- Input financial data and produced reports using Epicor.
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers.
- Printing checks and mailing out.
- Proven ability to learn quickly and adapt to new situations.
Receptionist/Cashier
Fountain Auto Mall
Orlando, FL
01.2016 - 02.2018
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Maintained & clean areas
Deli Clerk
Publix
Kissimmee, FL
01.2014 - 01.2016
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
Custodial Worker
Disney
Orlando, FL
08.2012 - 12.2013
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Kept building spaces premises clean inside and outside.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Responded effectively to emergency situations, coordinating with security personnel when necessary for safe resolution.
- Increased efficiency in waste management by separating recyclables and disposing of trash according to facility guidelines.
- Collected trash and emptied receptacles and recycling containers.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Powerwashing
Dietary Aide
Country Meadows Retirement Communities
Wyomissing, PA
02.2009 - 10.2011
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Cleaned and organized kitchen, dining and service areas.
- Dishwasher
- Housekeeping
Education
High School Diploma -
Pennsylvania Leadership Charter School
Pennsylvania06-2010
Skills
- Data entry
- Invoice processing
- Microsoft Word, Excel
- Confidentiality handling
- Cleaning and sanitizing
- Customer service
Timeline
Accounts Payable Clerk
Regal Marine Industries
02.2018 - 05.2023
Receptionist/Cashier
Fountain Auto Mall
01.2016 - 02.2018
Deli Clerk
Publix
01.2014 - 01.2016
Custodial Worker
Disney
08.2012 - 12.2013
Dietary Aide
Country Meadows Retirement Communities
02.2009 - 10.2011
High School Diploma -
Pennsylvania Leadership Charter School