Ariel Riggs
Richmond,TX
Summary
Compassionate and driven social services professional with extensive experience in youth and family case management, behavioral health services, and community-based support. Proven ability to assess needs, develop service plans, coordinate resources, and maintain compliance-driven documentation. Skilled in crisis intervention, psychosocial rehabilitation, and multidisciplinary collaboration. Seeking a Case Manager position within a foster care and adoption program to support child safety, permanency, and family stability.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Youth Care Coordinator
Texana Center
11.2022 - Current
- Provide direct, community-based and on-site services to youth diagnosed with chronic and serious mental health conditions.
- Conduct comprehensive assessments, service planning, coordination, and monitoring to ensure continuity of care and progress toward individualized goals.
- Develop and maintain recovery-oriented treatment plans in collaboration with youth, families, and multidisciplinary treatment teams.
- Complete Child and Adolescent Needs and Strengths (CANS) and Adult Needs and Strengths Assessment (ANSA) to identify client strengths, needs, and risk factors.
- Deliver skills-building, psychosocial rehabilitation, and crisis intervention services to support emotional regulation and daily functioning.
- Link youth and families to appropriate community resources, including behavioral health providers, educational services, and social support agencies.
- Maintain accurate, timely, and compliant documentation in accordance with agency policies, regulatory standards, and performance benchmarks.
- Demonstrate strong engagement, time-management, and organizational skills while managing an assigned caseload.
- Adhere to compliance and ethical standards while promoting trauma-informed and strengths-based care.
Case Manager
Galveston County Community Action Council
04.2020 - 06.2021
- Coordinated and delivered comprehensive case management services to individuals and families.
- Conducted client assessments, developed service plans, monitored progress, and determined case closure.
- Assisted clients in achieving wellness and self-sufficiency through advocacy, goal setting, and service coordination.
- Collaborated with internal teams and external social service, health, and government agencies to ensure continuity of care.
- Maintained consistent client engagement to monitor outcomes and address barriers to success.
- Completed required documentation, forms, and statistical reports in compliance with agency policies and regulations.
- Made referrals to community agencies based on client needs and eligibility.
Registered Behavior Technician
Texanacenter
04.2017 - 05.2019
- Provided 1:1 behavioral therapy services to children diagnosed with Autism Spectrum Disorder.
- Implemented behavior intervention plans under the supervision of a Board-Certified Behavior Analyst (BCBA).
- Supported clients in meeting developmental, behavioral, and social milestones.
- Collected and documented behavioral data to track progress and treatment effectiveness.
Mammography Technician Assistant
Norman Regional Hospital
08.2012 - 04.2017
- Provided clerical and administrative support within a healthcare setting.
- Entered patient health histories, scanned documentation, scheduled appointments, and managed incoming calls.
- Assisted mammography technicians with patient flow and provided emotional support to patients.
- Performed data entry, mailed patient packets, and ensured accuracy of medical records.
- Ensured patient privacy during examinations by adhering to strict confidentiality standards outlined in HIPAA regulations.
- Documented patient information accurately in electronic health records, maintaining confidentiality and compliance.
- Managed supply inventory levels effectively, placing orders as necessary to avoid stock shortages impacting service delivery standards at the clinic facility.
Education
Master of Arts - Counseling
Hampton University
Hampton, VA05-2020
Master of Science - Psychology
Southern University And A&M College
Baton Rouge, LA12-2016
Skills
- Case Management
- Client Advocacy
- Community Outreach
- Program Development
- Crisis Intervention
- Volunteer Coordination
- Fundraising
- Client Assessment
Certification
- CANS (Child and Adolescent Needs and Strengths) Certified
- SAMA (Satori Alternatives to Managing Aggression)
- IMR – Illness Management and Recovery Certified
- CPR Certified
- Texas Cybersecurity Awareness Training
Languages
French
Elementary
Timeline
Youth Care Coordinator
Texana Center
11.2022 - Current
Case Manager
Galveston County Community Action Council
04.2020 - 06.2021
Registered Behavior Technician
Texanacenter
04.2017 - 05.2019
Mammography Technician Assistant
Norman Regional Hospital
08.2012 - 04.2017
Master of Arts - Counseling
Hampton University
Master of Science - Psychology
Southern University And A&M College