Ariel Riley-Williams
Florissant,MO
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Assistant Manager
Winsdor
03.2024 - Current
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Contributed to increased revenue generation through upselling strategies and effective promotional campaigns within department.
- Conducted regular audits of departmental procedures to ensure adherence to established guidelines, reducing instances of noncompliance.
- Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Caregiver
Visiting Angels
02.2024 - Current
- Provided direct patient care, including dressing changes and medical administration
- Maintained patient safety through proper positioning and use of safety equipment
- Cleaned, organized, and maintained patient rooms, equipment, and supplies
Sales Supervisor/Manager
Forever 21
10.2023 - 03.2024
- Operated cash registers and handled money accurately and efficiently
- Utilized social media platforms to promote the brand of clients and increase brand visibility
- Developed and maintained customer profiles to ensure personalized service
- Developed and implemented strategies to motivate trainees and increase engagement
- Generated reports based on document control data to provide key insights to management
- Performed periodic document audits to ensure accuracy and compliance with company policies and industry standards
Sales/Copy & Print Supervisor
Office Depot
01.2023 - 09.2023
- Developed logos, icons, and illustrations that increased brand recognition in the marketplace
- Monitored sales performance and provided feedback and coaching to sales representatives
- Prepared and delivered sales presentations for potential clients
- Collaborated with cross-functional teams to develop and coordinate promotional activities
Sales Supervisor/ Visual Merchandiser
Express
05.2021 - 11.2022
- Researched and identified current trends in the retail industry to stay ahead of the competition
- Redesigned floor layouts that improved store navigation, resulting in a 5% increase in purchase intent
- Evaluated employee performance and provided regular feedback to ensure goals and objectives were met
Accountant Assistant/ Front Office Receptions
Fowler Enterprise
07.2018 - 06.2021
- Managed multiple phone lines while greeting visitors in a professional and friendly manner
- Created reports and documents as requested by the office manager
- Scheduled and confirmed appointments with clients, ensuring that all necessary information was obtained
- Generated weekly, monthly, and annual financial reports for management
- Handled accounts payable and accounts receivable, resulting in improved cash flow and reduced overdue payments
In-Home Caregiver
Private Caregiving Services
02.2018 - 01.2020
- Presented care information to the patient and their family to ensure they understood the plan of care and any changes
- Prepared documents and reports to ensure that all necessary information was included in the patient's records
- Transported clients to doctor's appointments and other activities
- Effectively communicated with patients and their families to ensure their needs were being met
Sales Associate
Brents Unique Shop
11.2011 - 04.2015
- Established personal connections with customers, exceeding customer service expectations
- Solved customer challenges by offering relevant products and services
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Education
Associate of Science -
Saint Louis Community College
Kirkwood, MO 08.2023 - Current
Skills
Communication skills
Timeline
Assistant Manager
Winsdor
03.2024 - Current
Caregiver
Visiting Angels
02.2024 - Current
Sales Supervisor/Manager
Forever 21
10.2023 - 03.2024
Associate of Science -
Saint Louis Community College
08.2023 - Current
Sales/Copy & Print Supervisor
Office Depot
01.2023 - 09.2023
Sales Supervisor/ Visual Merchandiser
Express
05.2021 - 11.2022
Accountant Assistant/ Front Office Receptions
Fowler Enterprise
07.2018 - 06.2021
In-Home Caregiver
Private Caregiving Services
02.2018 - 01.2020
Sales Associate
Brents Unique Shop
11.2011 - 04.2015