Ariel Rotz
Tacoma,WA
Summary
Seasoned team management professional with a proven track record of building high-performance teams, driving strategic initiatives, and fostering a collaborative workplace culture. Highly skilled at translating organizational goals into actionable team objectives with a consistent history of improving team productivity, employee engagement, and operational efficiency.
Overview
11
11
years of professional experience
Work History
Team Manager - AIMES
Amazon
11.2024 - Current
- Led employee performance through effective communication, coaching, training, and development.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Enhanced team productivity by implementing efficient task delegation and time management strategies.
- Collaborated with cross-functional departments to drive cohesive efforts towards common goals and objectives.
- Ensured compliance with company policies as well as client standards through diligent oversight of daily operations and adherence to guidelines.
- Championed process improvements within the department by identifying inefficiencies, proposing solutions, and leading change initiatives.
- Fostered culture of continuous improvement, encouraging team members to pursue professional development opportunities.
- Coordinated with other members of leadership to ensure alignment of team goals with overall company strategy.
ML Data Associate II - AIMES
Amazon
10.2022 - 10.2024
- Played an instrumental role in driving quality data annotations across multiple project workflows, consistently meeting or exceeding productivity and defect rate goals.
- Championed a culture of continuous improvement by proactively identifying opportunities for process and tool enhancements within workflows.
- Supported data-driven decision making by providing accurate and timely productivity plans to management.
- Leveraged advanced Excel functions for data manipulation and analysis.
- Enhanced annotation accuracy by meticulously reviewing and validating information from various sources.
Virtual Try-On SME - AIMES
Amazon
09.2023 - 02.2024
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, headcount availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, SOP creations, and training requirements ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored AIE progress against established goals, adjusting training and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Team Lead - Personal Shopper
Amazon
06.2021 - 10.2022
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Evaluated employee metrics and knowledge regularly - training, and mentoring individuals with lower metric goals and championing individuals who were exceeding metric goals.
- Collaborated with other managers and leads to streamline workflows, improve best practice, and achieve business goals collectively.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Assisted in recruitment to build team of top performers.
Fashion Expert - Personal Shopper
Amazon
06.2019 - 06.2021
- Curated and merchandised 16 item collections for customers using survey response, market data, and fashion credibility on an e-commerce platform.
- Continually drove results with above-standard personal KPI’s.
- Training Ambassador Role 2020 – Onboard, train, and coach new hires. Created training document for Contract to FTE eligible interviewees.
- Connections Actions Team (CAT) SME Role 2020 - Gather team feedback regarding internal job satisfaction, then brainstormed positive growth ideas to suggest to management.
Boutique Team Manager
Francesca's
03.2014 - 06.2019
- Coordinated and oversaw day to day operations of the highest-volume boutique in region.
- Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
- Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
- Managed multiple store locations ranging from mid to high tier.
- ·New Boutique Opening Leader - Traveled between 3 states to train new Team Managers as well as set up the boutiques visually before grand opening.
- Store with highest employee retention, as well as the only store in district that reached 2017/2018 fiscal year plan goal and exceeded comp by at least +6% monthly.
Education
Associate of Arts - Liberal Arts And General Studies
Seattle Central College
Seattle, WA06.2012
High School Diploma -
Garfield High School
Seattle, WA06.2012
Skills
- Strategic Thinking
- Empathetic Leadership
- Data-Driven Decision-Making
- Cross-Functional Collaboration
- Coaching and Mentoring
- Project Planning
- Stakeholder Communications
- Performance and Process Improvements
Timeline
Team Manager - AIMES
Amazon
11.2024 - Current
Virtual Try-On SME - AIMES
Amazon
09.2023 - 02.2024
ML Data Associate II - AIMES
Amazon
10.2022 - 10.2024
Team Lead - Personal Shopper
Amazon
06.2021 - 10.2022
Fashion Expert - Personal Shopper
Amazon
06.2019 - 06.2021
Boutique Team Manager
Francesca's
03.2014 - 06.2019
Associate of Arts - Liberal Arts And General Studies
Seattle Central College
High School Diploma -
Garfield High School