Ariel Ruffin
Atlanta,GA
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 8 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
16
16
years of professional experience
Work History
Community Outreach Program Manager
Single Parent Alliance And Resource Center
06.2016 - Current
- Collaborated with diverse teams including department heads and staff members to ensure that all programs fulfill the organization’s mission and meet contract deliverables.
- Manages the organization’s public image by acting as a positive force within the community and working closely with other professional, civic, and private organizations. Responsible for developing relationships and partnerships within the community.
- Responsible for organizing community outreach events, recruiting volunteers, and securing event venue.
- Acts as the organization’s secondary lead, conducting staff meetings, ensuring staff member are updated on upcoming events, and assigning roles.
- Developed strategic plans, setting clear objectives
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Fostered positive relationships with community members and local organizations through consistent communication and collaboration.
- Increased public awareness of available resources by organizing informational workshops, seminars, and events.
- Coordinated volunteer efforts for various community projects, ensuring successful completion of assigned tasks.
- Strengthened partnerships with local businesses and nonprofits to support mutually beneficial initiatives.
- Developed comprehensive marketing plans to promote community events, resulting in increased attendance and participation.
- Conducted needs assessments to identify areas requiring additional support or resources within the community.
Airbnb Host
Airbnb
07.2022 - 08.2023
- Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
- Streamlined the booking process for guests with efficient communication and prompt responses to inquiries.
- Maintained high occupancy rates through effective marketing strategies on various online platforms.
- Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
- Established positive relationships with neighbors and local businesses to promote goodwill within the community.
- Maximized revenue potential by adjusting pricing strategies based on market trends and demand patterns.
- Developed a comprehensive house manual to provide clear instructions for guests during their stay.
- Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
- Implemented an efficient system for managing reservations, payments, and financial records related to Airbnb hosting activities.
- Monitored guest reviews closely, addressing any concerns or areas of improvement promptly to maintain high ratings consistently across multiple platforms.
- Increased repeat bookings by fostering strong relationships with previous guests through excellent customer service and communication efforts.
- Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
Life Skills Counselor
Intercept Youth Services-Group Home
03.2014 - 04.2016
- Enhanced client self-sufficiency by developing personalized life skills plans and setting achievable goals.
- Improved client communication abilities through role-playing exercises and active listening techniques.
- Increased client financial literacy by providing budgeting workshops and financial management guidance.
- Promoted healthy living habits with tailored meal planning, exercise routines, and stress-reduction strategies.
- Fostered a supportive environment for individual growth by establishing trust and rapport with clients.
- Assisted clients in overcoming personal obstacles by identifying barriers and developing coping mechanisms.
- Connected clients to community resources, enhancing their support networks and promoting long-term success.
- Conducted regular check-ins with clients to monitor progress, address concerns, and celebrate achievements.
- Organized educational workshops covering topics such as health maintenance, relationship building, and personal safety awareness for overall well-being enhancement of clients.
Security Forces Apprentice
USAF Reserves
07.2008 - 07.2014
- Enhanced security measures by conducting regular patrols and monitoring surveillance systems.
- Reduced incidents of unauthorized access through vigilant ID checks and entry control procedures.
- Assisted in the development of comprehensive security plans for special events, ensuring a safe environment for all attendees.
- Collaborated with local law enforcement agencies to exchange information and strengthen overall security efforts.
- Provided essential support during emergency situations, helping to maintain order and safety for all personnel involved.
- Completed thorough incident reports promptly after any security-related event, contributing to accurate record-keeping practices.
- Maintained proficiency in various weapon systems through regular training sessions, ensuring preparedness for potential threats or incidents.
- Demonstrated adaptability by performing well under pressure during high-stress scenarios, including active shooter simulations and hostage situations.
- Achieved superior results on physical fitness tests through disciplined training routines and a commitment to maintaining peak performance levels.
- Safeguarded sensitive information through strict adherence to confidentiality guidelines while handling classified materials.
- Boosted team morale and cohesion by actively participating in group activities, fostering camaraderie among Security Forces personnel.
Juvenile Correctional Officer
Virginia Department Of Juvenile Justice
03.2013 - 12.2013
- Improved facility safety by conducting thorough and consistent security checks.
- Maintained a secure environment for juvenile offenders with diligent monitoring and supervision.
- Reduced incidents of rule-breaking by implementing effective behavior modification techniques.
- Developed rapport with offenders, fostering positive relationships to support rehabilitation efforts.
- Collaborated with multidisciplinary teams for comprehensive case management and offender assessment.
- Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
- Documented daily activities and progress reports, ensuring accurate record-keeping for each resident''s file.
- Conducted room searches to prevent contraband from entering the facility, maintaining a safe living environment for all residents.
- Offered guidance on conflict resolution strategies, helping offenders develop healthy coping mechanisms during their stay at the facility.
- Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
- Assisted in the coordination of facility-wide events and activities that encouraged positive engagement among residents.
- Supervised youth's daily activities for school, meals and recreation time.
- Completed incident reports when disorder or violence occurs.
Police Officer
Forest Park Police Department
02.2012 - 12.2013
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
Education
Master of Arts - Management And Leadership
Liberty University
Lynchburg, VA05.2015
Bachelor of Science - Criminal Justice
Liberty University
Lynchburg, VA05.2013
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA05.2012
Skills
- Partnership Building
- Workshop Facilitation
- Nonprofit Management
- Adaptability and Flexibility
- Community Outreach
- Strategic Planning
- Goal Setting
- Teamwork and Collaboration
- Attention to Detail
- Professionalism
Accomplishments
Airmen of the Year ( United States Air Force, 2010)
Timeline
Airbnb Host
Airbnb
07.2022 - 08.2023
Community Outreach Program Manager
Single Parent Alliance And Resource Center
06.2016 - Current
Life Skills Counselor
Intercept Youth Services-Group Home
03.2014 - 04.2016
Juvenile Correctional Officer
Virginia Department Of Juvenile Justice
03.2013 - 12.2013
Police Officer
Forest Park Police Department
02.2012 - 12.2013
Security Forces Apprentice
USAF Reserves
07.2008 - 07.2014
Master of Arts - Management And Leadership
Liberty University
Bachelor of Science - Criminal Justice
Liberty University
Bachelor of Science - Psychology
Liberty University
Similar Profiles
Jocelyn Garcia MuñozJocelyn Garcia Muñoz
Bilingual Navigator at Safe Alliance: Survivor Resource CenterBilingual Navigator at Safe Alliance: Survivor Resource Center
DIEDRA A. GOODWINDIEDRA A. GOODWIN
TANF Eligibility • Coordinator at Caring People Alliance, Resource CenterTANF Eligibility • Coordinator at Caring People Alliance, Resource Center
Eztli CristEztli Crist
Office Administrative Assistant at Caring People Alliance (CPA) - Early Learning Resource CenterOffice Administrative Assistant at Caring People Alliance (CPA) - Early Learning Resource Center