Ariel Sanders
Greenwood,SC
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Whataburger
Anderson, SC
04.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
General Manager (GM)
Off Tha Hook Seafood & Grill
Abbeville, SC
12.2017 - 08.2023
- Manage all operations, ensuring incoming staff complies with company procedures.
- Trains all staff to follow all restaurant procedures and ensure that all safety protocols are being followed and met.
- Ensures that food safety and quality are all up to standards.
- Keeping customers happy and handling any complaints.
- I also organize all schedules and keep track of all employees hours and keep record of payroll.
- Last but not least, order food, and all necessities needed for the restaurant.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Intern
Synergy Counseling
Greenwood, SC
06.2018 - 01.2019
Sales Associate
Walmart
Greenwood, SC
06.2015 - 10.2017
- Tend to customers.
- Greet customers.
- Cash checks.
- Assist customers with finding items, etc.
- Customer friendly, being patient, knowing what the customer needs, etc.
Office Assistant
Eb Connects
Greenville, SC
06.2013 - 08.2013
- Greeted customers.
- Took payments.
- Used excel to sort payments.
- Filed paperwork.
Camp Counselor (Seasonal)
Westend Community Center
Greenville, SC
05.2013 - 08.2013
- Served breakfast, lunch, and dinner.
- Taught different subjects.
- Took students on field trips.
- Helped with homework and so much more.
Education
Associate - Human Resources
Piedmont Technical College
Greenwood, SC01.2019
Skills
- Microsoft Office
- Excel
- Typing
- Restaurant Management
- Payroll
- Food Safety
- Customer Service
- Cash Register Management
Certification
Serve Safe Certification
Timeline
Restaurant Manager
Whataburger
04.2024 - Current
Intern
Synergy Counseling
06.2018 - 01.2019
General Manager (GM)
Off Tha Hook Seafood & Grill
12.2017 - 08.2023
Sales Associate
Walmart
06.2015 - 10.2017
Office Assistant
Eb Connects
06.2013 - 08.2013
Camp Counselor (Seasonal)
Westend Community Center
05.2013 - 08.2013
Associate - Human Resources
Piedmont Technical College