Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Akumin
11.2025 - Current
Coordinated patient appointments and managed scheduling to optimize clinic workflow.
Facilitated communication between patients and medical staff to enhance service delivery.
Implemented patient intake procedures, ensuring compliance with healthcare regulations.
Assisted in managing insurance verification processes to streamline patient billing operations.
Maintained accurate electronic health records, ensuring data integrity and accessibility for clinical use.
Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
Owner / Operator
Razlecast Nibbles, Sips, and Gifts
Sierra Vista, AZ
08.2024 - 08.2025
Directed daily operations including sales, vendor relations, and inventory control.
Oversaw financial functions such as budgeting, expense tracking, and vendor payments.
Designed and implemented promotions and product offerings to increase engagement.
Delivered excellent customer service, building positive relationships with clients and the community.
Managed daily operations and inventory for food and beverage services.
Developed marketing strategies to increase customer engagement and sales.
Kept all building areas and equipment functional and well-organized to promote business performance.
Lead Barista
Gypsy Sips Coffee
01.2021 - 10.2021
Supervised and trained barista team members in customer service and operations.
Managed stock levels, product quality, and point-of-sales transactions.
Supported business success by maintaining a high standard of service and efficiency.
Remote IT, Tier II & Administrative Support
ZookaWare
2017 - 2019
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Provided technical support via phone, email, and in-person, enhancing user experience and satisfaction.
Collaborated with cross-functional teams to identify technology needs and recommend appropriate solutions.