Ariel Sierra
Miami,FL
Summary
Dedicated food service manager with 7 years of experience overseeing staff and operations for gastronomic industry. Versatile leader with skills in [Skill], [Skill] and [Skill]. Quick-thinker with logical solutions to wide variety of issues in food service.
Overview
6
6
years of professional experience
Work History
Restaurant General Manager
Latin Cafe 2000
Miami, FL
11.2018 - Current
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences
- Priced and ordered food products, kitchen equipment and food service supplies
- Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members
- Sought out and implemented methods to improve service and team performance and boost business sustainability
- Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits
- Controlled portion sizes and garnishing for optimal cost controls
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts
- Performed accurate monthly inventories of supplies and equipment, including fo
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example
Education
GED -
Escuela De Hoteleria Y Turismo De La Habana
Havana, Cuba 1995
Skills
- Scheduling
- Budgeting
- Food safety
- Decision making
- Diverse beverage knowledge
- Portioning understanding
- Flexible schedule
- Inventory control
- Guest and client satisfaction
- Prior store management responsibilities
- Wine, liquor and food service
- Computer proficiency
- Safe food handling
- Courteous and professional demeanor
- Price memorization
- Multitasking and prioritization
- Organizing and prioritizing
- Excellent customer service
- Health codes compliance
- Customer service oriented
- Outgoing personality
- Team contribution
- Liquor, wine and food service
- Effective multi-tasker
- Courtesy
- Organizational skills
- Point of Sale (POS) system operations
- Professional demeanor
- Team building
- Budgeting and cost control
Timeline
Restaurant General Manager
Latin Cafe 2000
11.2018 - Current
GED -
Escuela De Hoteleria Y Turismo De La Habana
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