Ariel Silver
Waco,TX
Summary
Adept at driving growth and enhancing customer satisfaction, my tenure at Joann Fabrics honed my sales expertise and ability to build rapport, elevating client relations. Leveraging strong organizational skills and POS system proficiency, I consistently exceeded sales targets by 20%, showcasing my commitment to achieving and surpassing employer goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Joann Fabrics
Waco, TX
02.2023 - Current
- Greeted customers to determine wants or needs.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Organized store by returning merchandise to proper areas and restocked displays.
- Described merchandise and explained use, operation and care.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Developed trusting relationships with customers by making personal connections.
- Processed transactions using a point-of-sale system.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assessed customer needs to provide assistance and information on product features.
- Restocked shelves as needed to ensure sufficient inventory levels.
Correctional Officer III
Texas Juvenile Justice Department
Mart, TX
08.2022 - 12.2022
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Inspected cells and other areas for contraband and safety hazards.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Instructed inmates on work detail and oversaw work-site transportation.
- Issued clothing, tools and other authorized items to inmates.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
Veterinary Technician
ANIMAL BIRTH CONTROL CLINIC
Waco, TX
02.2022 - 08.2022
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Conducted initial exams on pets, took vital signs and collected samples for lab.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Collected samples of bodily fluids to analyze for parasites or other diseases.
- Prepared and reviewed records and consent forms.
- Dispensed prescription medications upon request from veterinarians.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Delivered excellent service to pet owners to drive repeat business.
- Tracked and scheduled follow-up appointments for animal treatment.
Delivery Driver
Domino's
Bedford, TX
01.2021 - 02.2021
- Navigated routes with relevant map programs and GPS systems.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Kept accurate logs of all deliveries and trips.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Ensured accurate completion of all paperwork associated with deliveries.
- Notified customers of delays to decrease calls to support.
- Presented order bills and collected payments for deliveries.
- Handled merchandise in accordance with product handling standards.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
Color Specialist
LEMON TREE
Hurst, TX
07.2019 - 01.2021
- Shampooed, conditioned and dried hair and scalp or hairpieces.
- Maintained records of all color formulations used in projects and communicated any issues with current or new shades to management.
- Analyzed customer feedback regarding product colors and made adjustments as necessary.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Maintained a safe working environment by adhering strictly to safety guidelines set forth by company policy.
- Analyzed patrons' hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
- Provided color consultation services to clients, ensuring accurate and consistent color matching.
- Used curlers, rollers and curling irons to press and curl hair.
- Responded to customer inquiries by phone, email, and in person.
- Applied water or setting, straightening or waving solutions to hair.
- Trained personnel on proper use of laboratory equipment related to color formulation processes.
- Operated cash registers to receive payments from patrons.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Organized inventory of raw materials needed for creating custom colors according to established protocols.
Education
High school diploma - GED
Central high school
Keller, TX07.2013
Skills
- Scheduling
- Professional demeanor
- Telephone skills
- Time management
- Document control
- Customer and client relations
- Greeting and seating clients
- Front desk operations
- Multitasking and prioritization
- Office administration
- Phone etiquette
- Organization skills
- Tech-Savvy
- Complaint resolution
- Building rapport
- Assertiveness
- Sales expertise
- Grammar
- Strong teamwork
- POS systems expert
Certification
Cosmetology, 01/01/21, 01/01/23
Additional Information
Church going girl, family oriented, strong moral values, love working with people, goal oriented, punctual, strong work ethic
References
References available upon request.
Personal Information
- Willing To Relocate: Texas
- Authorized To Work: US for any employer
Timeline
Sales Associate
Joann Fabrics
02.2023 - Current
Correctional Officer III
Texas Juvenile Justice Department
08.2022 - 12.2022
Veterinary Technician
ANIMAL BIRTH CONTROL CLINIC
02.2022 - 08.2022
Delivery Driver
Domino's
01.2021 - 02.2021
Color Specialist
LEMON TREE
07.2019 - 01.2021
High school diploma - GED
Central high school