Professional administrative assistant with ample experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Superb organizational abilities and collaborative mindset ensuring seamless company operations and goal attainment.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
TurnKey Asset Management and Maintenance Inc., formerly Cyprex Holdings LLC.
01.2016 - Current
Assist in onboarding of new contractors, providing training materials and points of contact to ensure a smooth and successful integration into the team.
Utilize accounting software and sheets to manage accounts receivable and payable, including processing payroll.
Coordinate travel plans for executive members and contractors.
Act as a liaison between contractors and clients to ensure project deadlines and requirements are met.
Assist in preparation of financial reports, gathering data that contributed to proper budget adherence.
Negotiate with vendors directly to streamline purchases and reduce costs.
Deliver excellent customer service through prompt responses to client and contractor inquiries, addressing concerns effectively, and building strong relationships.
Customer Service Representative
Amazon
01.2016 - 01.2017
Handled calls efficiently, finding gratifying resolutions for both customers and the company.
Educated customers with site navigation and product knowledge.
Assisted and collaborated with team members to solve complex customer issues.
Developed rapport with customers through active listening skills, leading to positive feedback from customers and superiors.
Actively participated in training programs to enhance customer service and problem-solving skills.
Preschool Instructor
First Baptist Church of Royal Palm Beach
01.2009 - 01.2014
Established a nurturing environment for children to grow, learn and develop self confidence, while promoting their own self-expression in a safe environment.
Established an inclusive classroom atmosphere accommodating varying learning styles and needs.
Created and executed lesson plans for students, stimulating intellectual growth.
Education
Bachelor of Arts - Psychology
Florida International University
2022
Bachelor of Arts - Biological Sciences
Florida International University
2019
Bachelor of Arts - Natural and Applied Sciences
Florida International University
2019
Skills
Efficient communication skills
Strong team leader and able to work amongst others
Attention to detail
Adaptability, able to evolve as workplace needs change
Time Management
Customer and client relations
Strong Problem Solver
Scheduling
Scheduling and calendar management
Professional Communication
Timeline
Administrative Assistant
TurnKey Asset Management and Maintenance Inc., formerly Cyprex Holdings LLC.
01.2016 - Current
Customer Service Representative
Amazon
01.2016 - 01.2017
Preschool Instructor
First Baptist Church of Royal Palm Beach
01.2009 - 01.2014
Bachelor of Arts - Psychology
Florida International University
Bachelor of Arts - Biological Sciences
Florida International University
Bachelor of Arts - Natural and Applied Sciences
Florida International University
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