Ariel Smith
Springfield,IL
Summary
Experienced in building strong relationships and collaborating effectively with others. Demonstrated ability to lead teams towards success.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager
Starbucks
09.2024 - 05.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Shift Supervisor
Starbucks
05.2019 - 09.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
Barista
Starbucks
07.2007 - 05.2019
- Creates handcraft beverages made to order
- Handles cash and credit transactions
- Provides excellent customer service
- Cleans and maintains organization of workspace and store
- Certified Barista Trainer, trains new employees
Store Manager
Glazed and Infused
08.2014 - 10.2015
- Store Deposits
- Inventory Management
- Manage team
- Cash Handling
- Customer Service
Pharmacy Technician Externship
Lake Pharmacy
03.2014 - 05.2014
- Filled and refilled prescriptions
- Entered data about patient into pharmacy database
- Inventoried and stocked drugs
- Called insurance representatives to discuss drugs not covered under patients insurance plan
Waitress
To Pho Café
07.2005 - 04.2006
- Greeted customers, took orders and served food
- Handled cash and credit transactions
- Prepared food per customer’s order
- Bussed tables after customers left in preparation for next service
Education
Pharmacy Technician Diploma - undefined
Coyne College
Chicago, IL01.2013
Skills
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Customer relations
- Store organization
- Time management
Timeline
Assistant Store Manager
Starbucks
09.2024 - 05.2025
Shift Supervisor
Starbucks
05.2019 - 09.2024
Store Manager
Glazed and Infused
08.2014 - 10.2015
Pharmacy Technician Externship
Lake Pharmacy
03.2014 - 05.2014
Barista
Starbucks
07.2007 - 05.2019
Waitress
To Pho Café
07.2005 - 04.2006
Pharmacy Technician Diploma - undefined
Coyne College