Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ariel Soler

Hialeah,FL

Summary

Dedicated and collaborative leader committed to fostering an empowering work culture. Proven strengths in building strong relationships with diverse individuals in dynamic environments, ensuring exceptional customer service and teamwork. Dynamic and multilingual professional with a proven track record in high-pressure environments, exemplified by my tenure at Brimstone Restaurant Group. Skilled in mixology and beverage supply management, I excel in teamwork, problem-solving, and efficient multitasking. Demonstrated ability to enhance team productivity and customer satisfaction through expert training and service excellence.

Overview

7
7
years of professional experience

Work History

Bartender

Brimstone Restaurant Group
02.2023 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Navigated high-pressure situations with calm demeanor and positive attitude.

Customer Service Staff Member

Publix Super Markets Inc
04.2018 - 01.2023
  • Responded to customer requests for products, services, and company information.
  • Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company changes.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Flexibly managed a varied schedule, willingly taking on extra shifts to meet business needs and enhance team productivity.
  • Trained and mentored team members on cash register operations and cash handling practices, promoting a culture of learning and development.

Education

High School Diploma -

American Senior High Schools
18350 NW 67th Ave, Hialeah, FL 33015
05-2020

Skills

  • Teamwork & Collaboration
  • Multitasking Abilities
  • Excellent Telephone Etiquette
  • Problem-Solving
  • Decisive Decision-Making
  • Proficient in Microsoft Word, Excel, & PowerPoint
  • Alcoholic Beverage Preparation
  • Mixology
  • Point of sale systems
  • Beverage supply orders
  • Responsible alcohol service
  • Multilingual in [Spanish & English]

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Bartender

Brimstone Restaurant Group
02.2023 - Current

Customer Service Staff Member

Publix Super Markets Inc
04.2018 - 01.2023

High School Diploma -

American Senior High Schools

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Ariel Soler