Ariel Somerville
Abilene,TX
Summary
Focused Receptionist with 6 years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests. I am a hardworking employee with customer service and multitasking abilities, devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Receptionist/Communications Specialist
Big Country Vet Clinic
Abilene, TX
02.2018 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel using multi-line telephone systems.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Updated and recorded customer or client information to maintain accounts.
Server
El Chico Restaurant
Abilene, Texas
07.2017 - 11.2017
- Greeted customers, answered questions and recommended specials to increase profits.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
- Stayed informed about daily specials, new menu items, promotions.
Sales Associate
Compass Trading Co.
Abilene, TX
04.2016 - 04.2017
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Developed promotional strategies to increase sales volume.
- Suggested ideas for improving store operations and increasing profits.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Received and displayed product shipments on store retail shelves upon delivery.
Education
High School Diploma -
Abbott Independent School
Abbott, TX05.2008
Skills
- Office Management
- File Management
- Clerical Support
- Technical Support
- Scheduling
- Data Entry
- Multi-Line Telephone Systems
- Greeting and Seating Clients
- Multitasking and Prioritization
References
References available upon request.
Timeline
Receptionist/Communications Specialist
Big Country Vet Clinic
02.2018 - Current
Server
El Chico Restaurant
07.2017 - 11.2017
Sales Associate
Compass Trading Co.
04.2016 - 04.2017
High School Diploma -
Abbott Independent School
Similar Profiles
Adrian DuebnerAdrian Duebner
Veterinary Technician at Big Country Vet ClinicVeterinary Technician at Big Country Vet Clinic
Sandra StallingsSandra Stallings
Veterinary Technician at Town and Country Vet ClinicVeterinary Technician at Town and Country Vet Clinic
Molly ShawMolly Shaw
CLIENT SERVICES Lead at Country Valley Vet ClinicCLIENT SERVICES Lead at Country Valley Vet Clinic