ARIEL SOTO
Houston ,TX
Summary
Proven expertise in insurance billing and exceptional communication skills, honed at Derm Surgery & Associates and previous roles, including a Lead Pre-K Teacher and Dental Office Receptionist. Specializes in data verification and patient scheduling, enhancing team efficiency and patient satisfaction through innovative solutions and meticulous documentation.
Overview
6
6
years of professional experience
Work History
Insurance Verification Specialist
Dermsurgery Associates
12.2022 - Current
- Assessed insurance policy terms to determine patient coverage and limitations
- Utilized exceptional customer service skills to effectively communicate with insurance companies, providers, and patients regarding benefit information
- Reviewed patient deductibles and copays and entered into billing system
- Worked within EMR system to document results of patient insurance verification
- Answered telephones and directed calls to appropriate staff
- Calculated estimated patient financial responsibility via estimation tool
Dental Office Receptionist
Mason Park Family Dental
08.2021 - 12.2022
- Answered and managed incoming calls in a professional manner, while also providing customer service
- Resolved customer complaints promptly and efficiently in accordance with company standards
- Processed payments for services rendered using electronic payment systems such as credit cards, debit cards
- Adhered to established policies and procedures in the performance of job duties
- Performed clerical duties such as photocopying and scanning documents, organizing files and folders
- Verified insurance coverage for each patient prior to treatment or procedure appointments
- Maintained the front desk area by ensuring neatness and orderliness at all times
- Proficiently handled patient scheduling and appointment management
Lead Pre-K Teacher
Little Children's Learning Center
12.2018 - 08.2021
- Created lesson plans based on state standards and individual student needs to ensure academic success
- Collaborated with colleagues to develop innovative ideas for enhancing the pre-kindergarten program
- Demonstrated excellent classroom management skills by creating a safe, nurturing environment conducive to learning
- Implemented creative learning techniques such as hands-on activities, interactive games, and technology integration into lessons
- Regularly assessed student progress through observation and evaluation of work samples, projects, quizzes, tests, and other assessments
Education
Lamar High School
05.2015
Skills
- Insurance Billing
- Data Verification
- Data Entry Software
- Effective Communication
- Documentation and Correspondence
- Team Building
- Referral Verification
- Prior Authorization Processing
- Patient Health Information Access
- Data Entry and Review
- Patient Scheduling
Timeline
Insurance Verification Specialist
Dermsurgery Associates
12.2022 - Current
Dental Office Receptionist
Mason Park Family Dental
08.2021 - 12.2022
Lead Pre-K Teacher
Little Children's Learning Center
12.2018 - 08.2021
Lamar High School
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