Spearheaded, designed and implemented initiatives to improve onboarding processes, including introduction of Google Classroom resulting in 25% reduction in time to productivity for new hires and enhanced integration into company values and objectives.
Spearheaded, Designed and managed employee recognition programs, including awards and incentives, boosting morale and motivation across teams.
Spearheaded implementation of company's first applicant tracking system (ATS), centralizing job postings and candidate data, resulting in streamlined processes, enhanced reporting, and improved quality applicants.
Introduced advanced hiring strategies, including Boolean searches, LinkedIn Recruiter, Symplicity, and strategic partnerships with newsletters and job boards, enhancing and expanding candidate reach.
Lead and own all full-cycle global talent acquisition by crafting job descriptions, designing interview strategies and questionnaires, sourcing, screening, interviewing, extending offers, and coordinating pre-hire events; trains interview panels and hiring managers on best practices to ensure effective, consistent hiring processes across regions.
Successfully sourced, recruited, hired, and onboarded 25+ professionals within my first two years, meeting organizational talent needs and contributing to team growth and succession planning.
Senior Associate, People Operations
Bidgely
04.2022 - 12.2022
Became the lead for recruitment efforts, including sourcing, interviewing, and hiring top talent across multiple departments, resulting in a 20% increase in hiring efficiency and candidate experience.
Managed employee relations, addressing grievances and conflicts with a proactive and empathetic focus on diversity, equity and inclusion.
Led performance management initiatives, including the introduction of 30/60/90 Day Plans and career ladders, conducting regular performance reviews, contributing to a 15% improvement in employee satisfaction scores.
Established the first HR budget, enabling initiatives for employee home office support, professional development funding, and wellness allowances, enhancing employee engagement and well-being.
Implemented HR policies and procedures, ensuring compliance with labor laws and company regulations, thereby mitigating legal risks and maintaining a positive employer reputation.
Developed and implemented employer branding strategies that elevated the company’s reputation, resulting in a 30% increase in qualified candidate applications.
Organizational Development Consultant
Self-Employed (DigitalMILK)
11.2019 - 04.2022
Optimized talent management processes by assessing current practices and recommending strategies for enhancing recruitment, selection, and development efforts for 5 organizations.
Managed organizational transformations such as restructuring, hiring, layoffs, consolidations, and acquisitions.
Directed the needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the organization.
Consulted organizations in Organizational Change Management (OCM) by focusing on the people side of change, including changes to business processes, systems, and technology, job roles, and organization structures including but not limited to
Designed and developed HR training programs for management and employees including but not limited to systems optimization.
Consulted with management on performance, organizational, and leadership matters. Conducts needs assessments to determine measures required to enhance employee job performance and overall company performance.
Talent Solutions Consultant
Talent Solutions by Worksource
07.2020 - 08.2021
Developed and implemented apprenticeship programs to enhance candidate quality, support succession planning, and establish robust training pipelines, strengthening workforce readiness and long-term talent development.
Conducted comprehensive needs assessments with SMB and enterprise clients to design tailored talent acquisition plans, resulting in improved hiring outcomes and alignment with organizational growth objectives.
Spearheaded the development of a 15-part micro-learning webinar series focused on sustainable hiring and talent strategies, supporting SMB growth during COVID-19 and educating clients on innovative approaches, including employee share programs.
Led partnerships between first-generation college students and behavioral health organizations to create internship opportunities, enhancing the quality of applicants and improving job placement rates in the behavioral health field.
Project Manager (Contract)
Washington State Department of Commerce
04.2020 - 07.2020
Orchestrated the implementation and management of Washington State's COVID-19 relief programs, ensuring efficient distribution of funding to eligible businesses and communities.
Developed and executed comprehensive program strategies, policies, and guidelines in alignment with state and federal regulations, facilitating equitable access to resources for diverse populations.
Collaborated with stakeholders including state agencies, local governments, and community organizations to streamline program delivery and maximize impact across regions.
Monitored program performance metrics and financial expenditures, ensuring accountability and transparency in reporting to state leadership and funding partners.
Conducted outreach and communication efforts to educate stakeholders and the public on available resources and eligibility criteria, resulting in increased program participation and awareness.
Led a cross-functional team of all small business chamber of commerce members, providing guidance, support, and expertise to ensure program goals were met on time and within budget constraints.
Managed crisis response and adaptation strategies to address evolving COVID-19 challenges, adjusting programmatic priorities and resources as needed to meet emerging needs.
Coordinated with external auditors and compliance officers to ensure program integrity and adherence to regulatory requirements, maintaining high standards of accountability and fiscal responsibility.
Talent Acquisition Specialist (Internship)
The Borgen Project
08.2019 - 11.2019
Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
Collaborated with hiring managers to determine job requirements and understand departmental needs.
Conducted telephone interviews to assess candidate experience and qualifications.
Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity through RecruiterBox.
Recruited early in career through Symplicity, leveraging its platform to expand candidate reach, post jobs, streamline candidate sourcing and enhance engagement with prospective applicants.
Talent and Business Development (Contract)
Salish Seas Organic Liqueurs
04.2018 - 10.2019
Optimized sales pipeline management, increasing conversion rates across all stages of the funnel.
Identified new market opportunities and developed targeted sales strategies for increased growth.
Boosted company revenue through effective business development and partnership-building efforts.
Established new distribution channels by forging strategic partnerships with key industry players.
Designed and implemented the overall recruiting strategy for the Spokane Region; Sourcing and attracting candidates by using databases, social media, networking, and industry knowledge.
Developed 89% of return customers for the Spokane/CDA market within my 1 year contract.
Education
Master of Science - Industrial And Organizational Psychology
Walden University
Minneapolis, MN
12-2000
Bachelor of Arts - Psychology
Eastern Washington University
Cheney, WA
Skills
Strategic Planning
Talent Sourcing
Applicant Tracking Systems (ATS)
Data Analysis and Reporting
Interviewing Techniques
Employer Branding
Candidate Experience Optimization
Diversity and Inclusion Initiatives
Onboarding and Integration
Relationship Building
Negotiation Skills
Stakeholder Management
Project Management
Training and Development
Market Research
Networking Skills
Change Management
Communication Skills
Conflict Resolution
Understanding of Labor Laws and Regulations
Affiliations
American Psychological Association
Society for Human Resource Management
Timeline
Employee Experience Manager
Bidgely
12.2022 - Current
Senior Associate, People Operations
Bidgely
04.2022 - 12.2022
Talent Solutions Consultant
Talent Solutions by Worksource
07.2020 - 08.2021
Project Manager (Contract)
Washington State Department of Commerce
04.2020 - 07.2020
Organizational Development Consultant
Self-Employed (DigitalMILK)
11.2019 - 04.2022
Talent Acquisition Specialist (Internship)
The Borgen Project
08.2019 - 11.2019
Talent and Business Development (Contract)
Salish Seas Organic Liqueurs
04.2018 - 10.2019
Master of Science - Industrial And Organizational Psychology