Ariel Stephens
Mabscott ,WV
Summary
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Tree Trimmer
Asplundh Tree Expert
09.2024 - Current
- Increased curb appeal for residential properties through meticulous trimming of trees and shrubs.
- Reduced potential hazards by identifying and removing damaged or diseased limbs promptly.
- Safeguarded surrounding property with careful planning and attention to detail during tree removal projects.
- Maximized equipment lifespan by diligently cleaning tools after each use, reducing repair costs over time.
Customer Service Representative
IBEX Global
07.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Independence High School
Coal City, WV06.2023
Skills
- Job site safety
- Team communication
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Organizational skills
- Active listening
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Relationship building
- Safety procedures
- Written communication
- Analytical skills
- Critical thinking
- Problem resolution
- Call management
Timeline
Tree Trimmer
Asplundh Tree Expert
09.2024 - Current
Customer Service Representative
IBEX Global
07.2023 - 06.2024
Independence High School
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