Conducted assessments, interviews, and evaluations to identify client needs and goals.
Collaborated with other professionals on interdisciplinary teams to ensure comprehensive care for clients.
Actively participated in team meetings to develop strategies for addressing challenging cases.
Advocates for the rights of vulnerable populations by providing education about social service systems.
Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
Mental Health Case Manager / Peer Support Specialist
Family Health Center of San Diego
San Diego, CA
03.2022 - Current
Managed supportive services with patients, therapists, clinic staff, and administration
Consulted with clinicians to manage effective ongoing care for high-risk patients
Identified gaps in patient care, and provided additional resources for needs of individuals, including housing, financial assistance, employment, and social supports within community
Lead Care Manager
Serene Health
San Diego, CA
05.2021 - 05.2022
Coordinate Information on health plans with other care providers to support mental and physical well being of members
Maintain rapport, approaching members with empathy and respect in a professional manner
Facilitate interdisciplinary care plan through case management
Oversees member's progress, while maintaining confidentiality and personal records through HIPAA
Extended Day Leader
The O'Farrell Charter School
San Diego, CA
10.2019 - 08.2021
Work with Southeast San Diego youth and teach individual growth.
Tutor students in all subjects.
Create and facilitate group activities aimed at enhancing their social and emotional growth.
Intern
Family Support Services - SAY San Diego
San Diego, CA
09.2020 - 06.2021
Responsible for co-managing student cases, including documenting case notes, goal plans, and additional content in regards to clients.
Connect and check in with parents or guardians to develop relationships with students in their educational environments.
Teach students about mental health, healthy habits, and conduct sessions geared towards personal growth.
Create and execute effective ways for student engagement.
Collaborate and communicate with administrative and teaching staff regarding students' social, emotional, and academic progress using trauma-informed care practices.
Conduct PowerPoint or Google Slides lessons for all ages in regards to physical or mental education.
Cashier & Office Staff
L&L Hawaiian BBQ
San Diego, CA
05.2020 - 05.2021
Ensure customer satisfaction with customer services
Handle confidential documents in regards to all staff, and implement new organizational practices
Field Instructor
Outdoor Outreach
San Diego, CA
06.2016 - 03.2021
Connect with at risk youth to the transformative power of the outdoors
Attend and advocate for regulations on environmental rights, and policy change at the State Capital; spoke with educators, and legislators
Build skills in mental health first aid
Build rapport with students, participants and staff
Communicate with the organization's donors, board of directors, and volunteers
Encourage active participation, and education through play, learn, serve, share
Qualified instructor in outdoor activities: surfing, kayaking, stand up paddling, mountain biking, etc
Assistant Manager
Project Pie
San Diego, CA
08.2018 - 10.2019
Proofread and edit intakes
Delegate to employees, and handle labor tracking
Responsible for all aspects of food preparation
Follow-up on complaints and satisfaction
Strategize events, and marketing within the community
Education
Master of Arts - Social Work
University of Southern California
Los Angeles, CA
12-2024
Bachelors - Social Work
Point Loma Nazarene University
San Diego, CA
06.2021
Associates - Sociology
Southwestern College
Chula Vista, CA
06.2019
Skills
CPR and First Aid
Mental Health First Aid
Mandated reporter training
Peer Support Certification
National Outdoor Leadership School
Guayakí Yerba Mate Ambassador
Clerical work
Public speaking
Risk management
Community Outreach
Time management abilities
Timeline
MSW Student Intern
Family Health Center of San Diego
05.2024 - Current
Mental Health Case Manager / Peer Support Specialist