Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Ariel Sykes

Taneytown,Maryland

Summary

Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

DSW Shoe Warehouse
Westminster , MD
01.2022 - Current
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Desk Associate

Kent State University
Kent, Ohio
02.2022 - 04.2022
  • Answered phones and assisted callers with inquiries.
  • Greeted guests entering and exiting facility.
  • Established relationships with guests to grow and retain client base.
  • Completed cashier and point of sale operations.

Food Service Worker

Hoffmans Ice Cream And Deli
Westminster, MD
07.2018 - 06.2021
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Circulated kitchen area to receive work assignments and identify support tasks.

Education

No Degree - Hospitality Administration And Management

Kent State University
Kent, OH

High School Diploma -

Winters Mill High School
Westminster, MD
06.2021

Skills

  • Corrective Actions
  • Retail Metrics and Goals
  • Merchandise Receiving and Handling
  • Customer Needs Assessment
  • Energy and Physical Stamina
  • Flexible Hours
  • Strong Communication and Interpersonal Skills
  • Excellent Written and Verbal Communication
  • Time Management

Affiliations

Delta Zeta Member

Timeline

Desk Associate

Kent State University
02.2022 - 04.2022

Retail Sales Associate

DSW Shoe Warehouse
01.2022 - Current

Food Service Worker

Hoffmans Ice Cream And Deli
07.2018 - 06.2021

No Degree - Hospitality Administration And Management

Kent State University

High School Diploma -

Winters Mill High School

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Ariel Sykes