Ariel Temperino
Canton,GA
Summary
Detail-oriented medical imaging leader passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Empowered team builder and supervisor focused on driving team collaboration.
Overview
9
9
years of professional experience
Work History
Chief Technologist of Imaging (Supervisor)
WellStar Health System - Kennestone Hospital
Kennesaw, GA
02.2020 - Current
- Educate, oversee and empower 10+-person, multi-modality radiology team handling over 7900 yearly pediatric imaging studies, including MRI, Ultrasound, Diagnostic X-ray, Fluoroscopy, EEG/AEEG, and various sedation procedures.
- Train and mentor new technologists and provided leadership to advance patient care goals.
- Leverage expertise to streamline diagnostic imaging processes such as adoption of new technologies and techniques.
- Review and reject images not meeting established standards.
- Track expenses, uphold cost control standards and optimize processes to minimize wasted time and materials.
- Manage sterile and non-sterile supply inventories by auditing and replenishing supplies to meet imaging needs.
- Implement knowledge in diagnostic imaging processes to create new methods and techniques.
- Participate in monthly meetings dedicated to improving overall departmental operations.
- Oversee daily department operations, coordinated logistics and set schedules.
- Resolve conflicts between physicians, technologists, schedulers, and administrative staff to maintain optimal workflows.
- Direct, supervise and evaluate clinical and clerical staff.
- Creating and implementing workflows during pandemic to ensure safety of patients and team members.
- Lead monthly meetings with team to analyze metrics, gaps, opportunities, and recognition.
- Lead quarterly meetings with anesthesia and imaging staff to analyze safety and workflow gaps and opportunities.
- Participate in routine mock codes to expand skillset and maintain safety measures for patient care.
- Assist in creating and implementing emergency response protocols and procedures.
- Aid in creating/submitting SBARS for additional FTE's.
- Assist in negotiation with outside vendors to establish process for Ambulatory EEG patients.
- Interviewing/Hiring/Onboarding new team members.
- Develop and implement processes with other departments in facility for patients with multiple visit types.
- Conduct routine huddles and rounding with staff to assess needs and/or opportunities for growth.
- Develop action plans for Culture of Safety and Great Place to Work surveys.
- Assist in process changes, safety protocols, and communication during major renovation projects.
- Conducting patient satisfaction reports and implementing service recovery processes.
- Participate in Epic Radiant and MyChart projects to increase efficiencies for patient care.
- Modify policies, procedures, and pediatric imaging protocols with medical imaging safety and quality staff, along with radiologists.
- Implementing process improvement, utilizing lean methods, PDSA, and A3 approaches.
- Creating monthly and weekly reports to reflect volumes, TAT, productivity, and patient satisfaction.
- Participate in monthly leadership meetings to discuss current operations as well as financial status of the department.
- Increase throughput by establishing new imaging protocols, procedures, expanding time slots, and hiring additional scheduling staff.
- Enforcing quality improvement initiatives.
- Maintaining various types of medical imaging equipment in department.
- Interim Chief Technologist at additional multi-modality imaging center, adding 13 team members, while maintaining position at pediatric imaging center.
Computed Tomography Technologist
WellStar Kennestone Hospital
Marietta, GA
09.2018 - 11.2019
- Captured and developed images following physicians' orders allowing proper diagnosis and treatment.
- Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures.
- Reviewed diagnostic image quality and filed diagnostic images in appropriate patient records.
- Reduced exposure to radiation using beam-restrictive devices and patient shielding techniques.
- Administered IV contrast materials to patients.
- Provided assistance to physicians and other technologists during complex procedures.
- Helped patients feel comfortable with procedures by explaining steps and answering questions.
- Adhered to strict HIPAA guidelines to maintain patient and medical record confidentiality.
- Gained experience in emergency and inpatient settings.
- Gained experience with dedicated bedside CT scan equipment.
- Participate in cases that involved traumas, strokes, dissections, ECMO, ICU, NICU, and pediatric patients.
- Experience in charge tech duties, such as staffing placement, patient flow, and daily assignments.
- Utilized Philips equipment.
Radiologic Technologist
WellStar Kennestone Hospital
Marietta, GA
04.2015 - 09.2018
- Operated mobile imaging equipment to capture medical information at patients' bedsides, operating and emergency rooms.
- Delivered comprehensive training to students and new technologists on equipment, imaging processing, patient relations and best practices.
- Performed various types of fluoroscopic and ERCP lab procedures.
- Proficient in various settings including inpatient, outpatient, emergency, trauma, ICU, NICU, and OR.
- Experience in charge tech duties.
- Utilized Philips, GE, Carestream, AGFA, and O-arm equipment.
Radiologic Technologist
Wellstar Cobb Hospital
Austell, GA
07.2014 - 04.2015
- Gained additional skills in portable x-ray equipment, exams in ER, ICU, NICU, OR, fluoroscopic, inpatient, outpatient and OR settings.
- Expanded skillset in charge tech duties.
- Liaised with radiologists and physicians to interpret medical images to diagnose disease or injury.
- Selected proper technique for ordered exam to prevent patient from receiving high levels of absorbed radiation.
- Determined suitable anatomical positions and shielded patients to avoid injuries.
- Utilizing Philips, GE, and AGFA equipment.
Education
Master of Science - Healthcare Administration
Franklin University
Columbus, OH05.2023
Bachelor of Science - Radiologic Sciences
Midwestern State University
Wichita Falls, TX11.2019
Associate of Applied Science - Radiography
Chattahoochee Technical College
Marietta, GA05.2014
Skills
- Strategic Planning
- Vendor Relations
- Budget Allocation
- Resource Utilization
- Budget Determinations
- Business Development
- Operations Management
- Training and Mentoring
- Compliance Oversight
- Project Management
- Staffing and Recruiting
- Presentation and Public Speaking
- Staff Management
- Succession Planning
- Schedule Coordination
- Administrative Leadership
- Patient Safety
- Budget Development
- Employee Retention Strategies
- Performance Monitoring
Accomplishments
- Appointed Epic Super User in 2020.
- Recognized Best Practice by JCAHO in 2020 and 2023.
- Awarded Trusted Leader in 2022.
- Maintained exceptional employee satisfaction scores 3 years in a row.
- Increased volumes in MRI by 32%.
- Obtained credential from Yale School of Management Executive Education, while obtaining Master's Degree.
- Completed coursework for ACS PACS and Informatics Professional CIIP and CPAS Review Series.
- Student FACHE/GAHE Member.
- Consistently maintained high customer satisfaction ratings 3 years in a row.
Timeline
Chief Technologist of Imaging (Supervisor)
WellStar Health System - Kennestone Hospital
02.2020 - Current
Computed Tomography Technologist
WellStar Kennestone Hospital
09.2018 - 11.2019
Radiologic Technologist
WellStar Kennestone Hospital
04.2015 - 09.2018
Radiologic Technologist
Wellstar Cobb Hospital
07.2014 - 04.2015
Master of Science - Healthcare Administration
Franklin University
Bachelor of Science - Radiologic Sciences
Midwestern State University
Associate of Applied Science - Radiography
Chattahoochee Technical College