Ariel Thomas
Memphis,TN
Summary
Dynamic sales associate with a proven track record at Ulta, consistently surpassing sales targets through strategic product knowledge and exceptional customer service. Skilled in cash handling and relationship building, fostering customer loyalty and satisfaction. Adept at problem-solving and teamwork, enhancing store performance and achieving goals. Recognized for multitasking and maintaining a welcoming environment.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Motivated Ulta with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Motivated I HOP with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
16
16
years of professional experience
Work History
Bakery Manager
Self Employed
07.2009 - Current
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Established and maintained relationships with suppliers to procure quality ingredients and equipment.
- Successfully drove new product lines to increase annual profits by 10%.
- Increased retail space by 10 square feet by improving gross profits by 5%.
Sales Associate
Ulta
07.2025 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Server
I Hop
07.2024 - 07.2025
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concern Supported needs of 5 person wait staff who attended to specific needs of countless customers daily for food servers restaurant with social relevancy and intentionality.
- Supported needs of 5 person wait staff who attended to specific needs of countless customers daily for food serves restaurant with social relevancy and intentionality.
Education
High School Diploma -
Farmer Home School
Memphis, TX05.2025
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Cash handling
- Multi-tasking strength
- Listening skills
- Goal oriented
- Relationship building
- Strong work ethic
- Guest engagement
- Exceptional customer service
- Food safety practices
- Allergy awareness
- Order management
Accomplishments
- Resolved product issue through consumer testing.
- Decreased waste and spoilage by 50% over period of 4 months.
- Designed and implemented new bakery menu, emphasizing local produce, resulting in 35% increase in sales.
- Developed over 100 gluten-free pastry recipes, resulting in 50 additions to permanent menu.
- Collaborated with team of 1 in the development of premortor.
Timeline
Sales Associate
Ulta
07.2025 - Current
Server
I Hop
07.2024 - 07.2025
Bakery Manager
Self Employed
07.2009 - Current
High School Diploma -
Farmer Home School