Ariel Turner

• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
• Improved barista skills through one-on-one training sessions and practical demonstrations.

Taught proper procedures and strategies for success to new employees.

• Elevated customer loyalty by using strong communication abilities to resolve customer problems.
• Developed and implemented successful onboarding program.
• Promoted additional items with beverages, increasing store sales.
• Controlled line and crowd with quick, efficient service.
• Trained and mentored [Number] new personnel hired to fulfill various roles.
• Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
• Streamlined workflow processes for better customer service and reduced wait times.
• Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

• Handled cash and processed payments accurately to avoid errors.
• Promoted a positive shopping environment by addressing customer concerns promptly and professionally.
• Contributed to the store''s success by staying informed about fashion trends and industry developments.
• Supported visual merchandising efforts by executing creative window displays that captured customer interest while showcasing current product lines effectively.
• Enhanced customer satisfaction with personalized attention, leading to a higher rate of return visits.
• Assisted customers in finding suitable products, resulting in increased satisfaction and repeat business.
• Managed store inventory, ensuring accurate records and timely replenishment of stock.
• Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
• Greeted customers entering store and offered assistance with requirements.
• Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
• Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Handled merchandise returns and exchanges professionally, adhering to company policies without compromising customer relationships.
• Assisted in inventory management, conducting routine stock checks, and updating records accordingly.
• Enhanced customer experience by providing personalized styling advice and product recommendations.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Prioritized helping customers over completing other routine tasks in store.
• Managed efficient cash register operations.
• Recommended complementary purchases to customers, increasing revenue.
• Developed strong rapport with customers and created positive impression of business.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Participated in seasonal promotions, assisting in creating eye-catching displays that drove foot traffic into the boutique.
• Oversaw merchandising strategies to effectively showcase [Type] products with eye-catching displays.