Ariel Umfress
San Angelo,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
8
8
years of professional experience
Work History
Sales Assistant
All American CJDR
02.2023 - Current
- Made calls to previous and new customers.
- Continuously improved upon existing processes and methodologies to increase efficiency, ultimately benefiting clients with faster turnaround times on errands.
- Made sure vehicles are in great condition for customers.
- Completed errands if needed.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked effectively in fast-paced environments.
Administrative Assistant
Pathways Youth and Family Services Inc.
01.2021 - 01.2023
- Sorted through children and foster home files.
- Scanned files including adoption records, adoptive families, or any files that are needed to be scanned.
- Answered phone calls and transfer calls to the appropriate staff.
- Performed administrative duties such as filing.
- Ran donation reports (Excel) and upload donations
- Reviewed, sorted, and distributed incoming and going mail
- Managed filing system, entered data and completed other clerical tasks.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Shipping and Receiving
Magnolia Pearl
11.2019 - 03.2020
- Packed boxes with invoice/order items.
- Folded and organized clothing.
- Put away returns.
- Communicated with my team and sales people when needed
- Ensured accurate shipping and receiving processes for timely delivery of products to customers.
Customer Service Representative/ Driver
Domino's
03.2017 - 11.2019
- Answered customer questions, take customer orders by phone and in person, and explain menu items
- Delivered customer orders to their locations
- Handled money transactions, cash register
- Food Handler's License
Education
High School Diploma -
Tivy High School
Kerrville, TX05.2019
Skills
- Customer Service
- Multitasking
- Shipping & Receiving
- Sales expertise
- Cold-calling
- Reliable and Responsible
- Customer Assistance
- Order Picking
- Packaging
- Microsoft Word
- Administrative Experience
- Microsoft Excel
Timeline
Sales Assistant
All American CJDR
02.2023 - Current
Administrative Assistant
Pathways Youth and Family Services Inc.
01.2021 - 01.2023
Shipping and Receiving
Magnolia Pearl
11.2019 - 03.2020
Customer Service Representative/ Driver
Domino's
03.2017 - 11.2019
High School Diploma -
Tivy High School
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